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rh71

Frequently no internet after connecting

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rh71

I keep getting Public IP "detection failed" even though it says Connected, when trying to connect with TorGuard client. I can't load any pages, likely because of DNS issues. I've tried with multiple servers (Atlanta, Chicago, Miami, etc. and even Australia).  Immediately upon disconnect I can load pages.  On the rare times I can connect and public IP is detected ok, it works fine and is stable for the duration, until I reboot and have to connect again...

 

Why does this happen?

 

EDIT>> a chat agent helped me and indicated: uncheck prevent ipv6 leak and block outside dns options and save.  Prevent dns leak and block outside dns cannot be checked at the same time, but by default both options are checked so it is causing problem.

 

This solved the issue.

Edited by rh71

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Hello, thanks - pleas update to our latest release these issues should now be fixed :)

 

Regards

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