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Netflix won't work

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Rakshasa
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Yes same for me too, started today although I came from another VPN vendor because of the claims on the TorGuard blog regarding the "stealth vpn".   Doesn't seem that stealthy if Netflix essentially said they'd block it and they did.  Both of these VPN services I tried are blocked.

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I got my problem fixed by opening a ticket with the support service. Now i get to watch Netflix. Even if its on only one other country then my own its alright :)

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Hello there, please send me your ticket number, we have fixes for most Netflix locations, did you maybe have a location we don't yet have available?

 

Regards

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Hello there, please send me your ticket number, we have fixes for most Netflix locations, did you maybe have a location we don't yet have available?

 

Regards

 

I'm also having the same problems as Operter and Rakshasa. Can you please apply the fix for my location, my ticket number is #651892.

Thanks

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Did submitting a ticket work for anyone? I just signed up as I'd heard Netflix was available. But I'm getting the "proxy" error message

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My understanding after switching from unblock us is that shared ip addresses easy to trace and block and hence you need a dedicated ip address which costs more. Got US netflix running on desktop easy enough but struggled with android phone and android tablet. Found instructions about setting up pptp vpn on android in knowledgebase. Not very clear if you need dedicated ip or not but I got that impression from chat function. Tried to paste link but cant. Go to knowledgebase then anonymous vpn how to then android how to then setting up pptp vpn on android. Would really like some clarity from Torguard as to whether you need a dedicated IP to get round geographic blocks set up by netflix to block services such as unblock us. Hope this helps anyone with dedicated IP address from Torguard. If anyone knows how to set samsung Smart TV to see Torguard ip and not normal wireless would be grateful.

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