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So i just purchased the VPN service...am in the US...I tried all of US servers and I can't get faster than 25-30mbps while my internet capacity is about 75mbps...Am using UDP protocol. Same disappointing speeds both on my Mac and my android device...is 30mbps is as good as it gets with torguard's servers?

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TorGuard are just ripoff artists now. They basically take your money and once you've paid (despite their lies) they refuse to give you a refund no matter what.
Pretty much, you were dumb enough to pay them, they've got your money, and now they don't care at all.  

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On 24/02/2016 at 12:02 AM, Benbob said:

TorGuard are just ripoff artists now. They basically take your money and once you've paid (despite their lies) they refuse to give you a refund no matter what.

Pretty much, you were dumb enough to pay them, they've got your money, and now they don't care at all.  

 

Hi - no we have a refund policy, after 7 days we do not refund as per our terms.

Regards

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Guys, there  is only 1 server in India (understandable) but the speeds through the Indian server are exceedingly slow, can anything be done about it pls?

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I'm having an issue with slow speeds as well =/ Submitted a ticket for it. Hopefully I can get it figured out, cause there's no real point in me having a 200/20mb connection if I can only get 20/1.

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i personally have received fantastic support from tg's advanced support. they have been with me a long time, and been troubleshooting with me for a year for a problem. i dont think u find any other support any close to this guys.

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I'm having an issue with slow speeds as well =/ Submitted a ticket for it. Hopefully I can get it figured out, cause there's no real point in me having a 200/20mb connection if I can only get 20/1.

 

like above has mentioned, there are many factors, including you can not use your isp's speed to compare with a vpn. especially isp's speedtest.

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TorGuard are just ripoff artists now. They basically take your money and once you've paid (despite their lies) they refuse to give you a refund no matter what.

Pretty much, you were dumb enough to pay them, they've got your money, and now they don't care at all.  

Lies lies don't listen to benbob

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I am experiencing really slow speeds as well.   Most servers under 5mbps !!! Any tips to speed it up ?    Cipher, sever ?  I am in southeast US on Uverse Gigabit connection.

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Hey there Scott, are you still experiencing slow speeds ? We did have a network issue over the last couple of days that did slow things down a little, however that’s now fixed, let me know if you still have problems.

 

Regards

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I have been working through similar issues; about 1/10 the DL speed of straight connection but 2x as fast on UL?

 

What seems to be working for me is L2TP rather than OpenVPN.

Speeds much closer to base connection of 50Mb but not consistent; sometimes 3Mb, others 30Mb.

 

Give L2TP a try.

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I can use VPN in my city.   Was using AES-128 - SHA256.  Now trying Sha1.  UDP.  Getting around 50mbps.    On a Gigabit connection so with wifi and no vpn I am getting 250mbps.  50 is better than I was getting but still would like at least 80

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