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YaKaSkai

Vpn Cased a BlueScreen

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YaKaSkai

Hello, I have had experience with vpn before and every time I used it it always gave me a blue screen. After that I have stopped for a good amount of time (Mainly because I thought it was a rip off).

Until, I built confidence in paying and getting TorGuard. It ran smoothly but gave me a blue screen after about two weeks of using it.  

Why did it give me a blue screen? What could be the cause? and How can I prevent/fix? 

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Support

Hello, do you happen to run Bitdefender ? its a common cause of such issues with Tg Lite but it could also be your NIC driver, try update your network card driver and retest.

 

Kind Regards

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svartberg

I have same problem, after last torguard update (1 month ago), got bsod every time I use it (after an hour or two usually)

Is this a known bug ? is there an alternative client I can use without the bsod ? or should I cancel my subscription ?

 

Regards

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Support

This is normally always caused by an AV such as bitdefender, do you have this ?

 

Regards

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jjjj

Did you tried Viscosity or with Viscosity too BSODs? Also BSODs starts only since last client update and previous version was successfully without BSODs?

 

Isn't Win 10 issue, if you're on it, or maybe NIC drivers thing?

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svartberg

Ah ended up using Viscosity for last few weeks, no BSODs (Win 7, no AV)

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