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maxriot

Android 5.1 Lollipop

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maxriot

My Nexus 10 Tablet has updated to lollipop 5.1, after this Torguard app will not connect to any servers.

It looks like it's stuck on a connection bootloop. it connects and then immediately disconnects and reconnects 

 

I've tried clearing app cache - deleting and re-installing the app to no avail.

 

anyone any idea how to fix this? or do i have to wait for the app to be updated to support 5.1?

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Support

Hello

 

We know the problem and will have a fix out ASAP.

 

Regards

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mat1980uk

i have the exact same problem as maxriot. after updating my nexus 7 tablet yesterday (16/3/15) to android 5.1 i can no longer connect to any country servers at all 

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Support

Yes google changed there API again, we are working on it now :)

 

Regards

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thaliaschild

When there is a change, will it come as an update or will there be an account notification?

 

Thanks for working on the fix!

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Support

Hello - the Nexus 9 is fixed, we have reports of issues on Nexus 5/7 and 10 so are working on these now too.

 

The new APK can be installed from our downloads section torguard.net/dowloads.php

 

Or you can reinstall from the play store.

 

Regards

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mat1980uk

yeah still having issues on my nexus 7, any idea when the update for nexus 7 will be about ?

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omnomshibob

What about Nexus 6? Everything worked fine on my old phone with kitkat, bought a new phone on lollipop and absolutely cannot get it to work! Even your support team has given up on me after exchanging several e-mails on the subject. I want my subscription fees back, I'm paying for a service that I'm not receiving. And I paid through PayPal so if you don't refund me, they will!

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Support

Guys, i fix is coming real soon - there has been a few things we have had to change for the latest api.

 

Regards

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Support

What about Nexus 6? Everything worked fine on my old phone with kitkat, bought a new phone on lollipop and absolutely cannot get it to work! Even your support team has given up on me after exchanging several e-mails on the subject. I want my subscription fees back, I'm paying for a service that I'm not receiving. And I paid through PayPal so if you don't refund me, they will!

 

what version of Android are you running right now ?

 

Regards

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