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Sordidum

"Reconnecting" message doesn't change to "Connected"

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Sordidum

Hello everyone I am a new user of TorGuard. I am able to connect to my VPN without a problem but after a certain amount of time (I think of internet inactivity) I get disconnected from the VPN, then the message the application shows in "Status" is "RECONNECTING" but this never changes to connected... How can I fix this? I would hate to have to close down the application and reopen it everytime I want to be connected. I am using OSX. Thank you for looking!

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Support

Hello

 

Could you edit the config you normally connect to and remove the persist-tun line and let me know if it now reconnects ok for you.

 

Regards

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nomad111

I have the same issue, it is related to the Torguard lite app where I don't see any way to edit the configuration. 

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Support

Hello - do you use TCP or UDP ?

 

Regards

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nomad111

Hi, I found out how to edit the config files and now it's reconnecting automatically. It's in the VPNetworkLLC folder in Application Support folder. I am using UDP 

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Support

Yes that’s correct, did removing this option help you with reconnecting ?

 

Regards

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