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Authentication Failed

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I changed my password and received the message "Password Changed Successfully!" Unfortunately, when I attempt to log into the viscosity vpn with my new password I receive an "Authentication Failed" message stating that:

 

"The username and/or password stored was incorrect. Your stored credentials for this connection has been reset. Please reconnect to try"

 

I have repeated this numerous times and experience the same result.

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Hello, go to Viscosity >> Preferences >> Advanced >> Clear all saved credentials.

 

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Hey there, no problem - where you using your billing login by any chance ?

 

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