Guest Report post Posted May 24, 2014 I am pretty sure that it must be that the randomized port it chooses isn't open. Should I just set a static port and have them unblock that port for me? Quote Share this post Link to post Share on other sites
Support 203 Report post Posted May 24, 2014 Hello - you would need to contact our support desk and they can arrange to open a port for you, and yes you will need to set a static port when one is opened for you. Regards Quote Share this post Link to post Share on other sites
Guest Report post Posted June 15, 2014 contacting support took days to resolve even with this small issue like port forwarding. Quote Share this post Link to post Share on other sites
Support 203 Report post Posted June 16, 2014 contacting support took days to resolve even with this small issue like port forwarding. Your port was already opened for you i can see it was opened on the day you requested it - how does this translate to days ? Regards Quote Share this post Link to post Share on other sites
