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Torrent not working through VPN

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I am pretty sure that it must be that the randomized port it chooses isn't open. Should I just set a static port and have them unblock that port for me?

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Support

Hello - you would need to contact our support desk and they can arrange to open a port for you, and yes you will need to set a static port when one is opened for you.

 

Regards

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contacting support took days to resolve even with this small issue like port forwarding.

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Support
contacting support took days to resolve even with this small issue like port forwarding.

 

Your port was already opened for you i can see it was opened on the day you requested it - how does this translate to days ?

 

Regards

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