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Port forwarding issue on Raspberry Pi4

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I have issue with port forwarding on Raspberry Pi OS. 
I did request the specific ports to be forwarded and opened port in UFW, installed the client using this manual:


I did the same in Windows machine and it works flawlessly.

Tried to check but port is always closed, service is running.

I can’t get it run on RPi. Could you please help me with this matter? Thank you.



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