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When will the proxies be properly fixed?

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For a week now, the "secureconnect.me" tunnel I use has been constantly dropping. I use this for low bandwidth applications, like Facebook, Slack, gmail, etc. Constantly having it drop off in the middle of conversations is aggravating.    Is anyone else encountering this? Have you opened a ticket and gotten a response? 

This has been ongoing, on and off, now over some months: For weeks it'll be fine, and then, like now, all day I get proxy errors, and after 5-15 minutes, it's back for awhile, and then down. 


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