Can't connect with my German Streaming IP.

[MADNESS_NH_97]

I can't connect using my dedicated Germany Streaming IP.

When using "OpenConnect" or "Wireguard" I just keep getting the "Connecting to TorGuard is taking unusually long, please check your firewall!" message, and when using "OpenVPN" I'm stuck on "wait" and "reconnecting" without anything happening.

I already tried updating to the latest version, uninstalling and reinstalling TorGuard and the TAP drivers, and even tried the Beta, but none of them work. It doesn't work in the Android app, or Chrome Extension either at the moment. 

I already opened a support ticket, but wanted to know if I can get some quick feedback from users that might've experienced similar issues, and got them solved, since I've been waiting several hours without having heard from them yet.

[Support]

4 hours ago, MADNESS_NH_97 said:

I can't connect using my dedicated Germany Streaming IP.

When using "OpenConnect" or "Wireguard" I just keep getting the "Connecting to TorGuard is taking unusually long, please check your firewall!" message, and when using "OpenVPN" I'm stuck on "wait" and "reconnecting" without anything happening.

I already tried updating to the latest version, uninstalling and reinstalling TorGuard and the TAP drivers, and even tried the Beta, but none of them work. It doesn't work in the Android app, or Chrome Extension either at the moment. 

I already opened a support ticket, but wanted to know if I can get some quick feedback from users that might've experienced similar issues, and got them solved, since I've been waiting several hours without having heard from them yet.

 

Hello,

Whats your ticket ID? sorry it's very busy right now, we are working as fast was we can.

Regards

[MADNESS_NH_97]

19 hours ago, Support said:

 

Hello,

Whats your ticket ID? sorry it's very busy right now, we are working as fast was we can.

Regards

Ticket ID: #876360