Losing Connection

[Guest]

HI,

 

I have been using Anon VPN for about 1 day and I have read all of the threads in this group and general discussions but I can't seem to find an answer to my problem. I can only stay connected for about 30 minuets with no demand on the link (running a browser, e-mail, etc) but when I run Bit torrent and I am downloading a file I can stay connected maybe 6 minuets. This happens with any server I connect to.

 

I have KillSwitch running on all of the servers that I use, but the connection never completely breaks, it just loses the connection and then tries to reconnect and Bittorrent keeps running.

 

Sys Info

 

Win 7 Ultimate

DSL connection at 4MbSec

Using TorGuard free DNS servers

 

What should I check or do?

 

Thanks

[Guest]

I figured out how to get the log, here is the latest attempt with Dallas.

 

May 4 10:52:07: [TG-OVPN-CA] Inactivity timeout (--ping-restart), restarting

May 4 10:52:07: SIGUSR1[soft,ping-restart] received, process restarting

May 04 10:52:07: State changed to Connecting

May 4 10:52:08: WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm'>http://openvpn.net/howto.html#mitm'>http://openvpn.net/howto.html#mitm'>http://openvpn.net/howto.html#mitm for more info.

May 4 10:52:08: NOTE: --fast-io is disabled since we are running on Windows

May 4 10:52:08: UDPv4 link local: [undef]

May 4 10:52:08: UDPv4 link remote: [AF_INET]96.44.146.154:443

May 4 10:52:37: [uNDEF] Inactivity timeout (--ping-restart), restarting

May 4 10:52:37: SIGUSR1[soft,ping-restart] received, process restarting

May 04 10:52:37: State changed to Connecting

May 4 10:52:38: WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.

May 4 10:52:38: NOTE: --fast-io is disabled since we are running on Windows

May 4 10:52:38: UDPv4 link local: [undef]

May 4 10:52:38: UDPv4 link remote: [AF_INET]96.44.147.34:443

May 4 10:53:08: [uNDEF] Inactivity timeout (--ping-restart), restarting

May 4 10:53:08: SIGUSR1[soft,ping-restart] received, process restarting

May 04 10:53:08: State changed to Connecting

May 4 10:53:08: WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.

May 4 10:53:08: NOTE: --fast-io is disabled since we are running on Windows

May 4 10:53:08: UDPv4 link local: [undef]

May 4 10:53:08: UDPv4 link remote: [AF_INET]96.44.143.234:443

May 4 10:53:38: [uNDEF] Inactivity timeout (--ping-restart), restarting

May 4 10:53:38: SIGUSR1[soft,ping-restart] received, process restarting

May 04 10:53:38: State changed to Connecting

May 4 10:53:38: WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.

May 4 10:53:38: NOTE: --fast-io is disabled since we are running on Windows

May 4 10:53:38: UDPv4 link local: [undef]

May 4 10:53:38: UDPv4 link remote: [AF_INET]96.44.144.162:443

 

It shows I am losing the connection due to inactivity, how do I prevent that?

[Support 243]

Hi there

 

Are you letting your PC go idle by any chance or does it happen while your in front of the comp too ?

 

Regards

[Guest]

No, I'm setting right here in front while it is on and the computer has been set to never go into power save mode.

[Guest]

As you can see with this log of my connection to the server in Canada, I lost connection in 5 min.

 

May 4 08:30:00: Initialization Sequence Completed

May 04 08:30:00: State changed to Connected

May 4 08:35:27: [TG-OVPN-CA] Inactivity timeout (--ping-restart), restarting

May 4 08:35:27: SIGUSR1[soft,ping-restart] received, process restarting

May 04 08:35:27: State changed to Connecting

May 4 08:35:27: WARNING: No server certificate verification method has been enabled. See http://openvpn.net/howto.html#mitm for more info.

May 4 08:35:27: NOTE: --fast-io is disabled since we are running on Windows

May 4 08:35:27: UDPv4 link local: [undef]

May 4 08:35:27: UDPv4 link remote: [AF_INET]184.75.209.226:443

 

[onyxsky 0]

I have noticed this problem also occasionally; curious to see where this thread goes.

[Guest]

I was hoping the staff would be able to work this with me, But I guess I'm going to have to start a ticket. I think it is software related, I can create a VPN connection in Windows and connect to a TorGuard server and it will stay connected indefinitely.

[Stangman77 0]

I have the exact same issue. I have set up ping for 10 with no effect, but while I am using it, it just stops, but does not disconnect. This means the kill script does not activate. While in this state. the Network goes back to my ISP and leak test shows my ISP!

 

Stopping and restarting Viscosity fixes it for another 5 to 15 mins, then it happens again.