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Netflix Proxy/Unblocker Error. Any fixes?

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jpalaci22
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I've been using TorGuard for almost 2 and a half years in Europe to access American Netflix content via a dedicated IP. I just got a message while watching American content from a European Netflix account (same one for almost 2 and a half years) of turning off unblocker/proxy server. I can't access the content anymore. 

Are there any solutions in my case? New dedicated IP? Changing any settings to my VPN router? Change WireGuard settings? Or is my only solution to do is get an American-based Netflix account and access via my VPN again?

https://help.netflix.com/en/node/112694 (error I received from Netflix 3-5059)

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Quick question, is this a regular Dedicated IP or one of their Streaming/Residential IPs which are specifically designed for Streaming this type of content?

 

If it is a Streaming/Residential IP then you should open a ticket with support to see if it is just that IP affected and if you can get a new one.  

If its just a regular dedicated IP then you should consider switching to a Streaming/Residential IP.  You can either open a support ticket to Sales or once you log into your TG account go to the Services tab and View Available Addons. 

 

Good luck. 

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Hmm both my US streaming IPs are working so either something has recently changed in your config or Netflix is cracking down on viewing outside where the original account is located, which I doubt as we would surely have heard a big stink about this somewhere online already. 

 

Have you recently switched from OpenVPN to Wireguard?  When you do a IP location lookup what location does it provide? It's possible your real DNS is leaking and that's how netflix is identifying you as using a vpn/proxy.

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13 hours ago, Kratos said:

Hmm both my US streaming IPs are working so either something has recently changed in your config or Netflix is cracking down on viewing outside where the original account is located, which I doubt as we would surely have heard a big stink about this somewhere online already. 

 

Have you recently switched from OpenVPN to Wireguard?  When you do a IP location lookup what location does it provide? It's possible your real DNS is leaking and that's how netflix is identifying you as using a vpn/proxy.

 

I updated from OpenVPN to Wireguard when it first launch which was a year ago, I think. I had no issue since then. For a networking beginner like me, may I please ask how to see my DNS via my local network vs connected to my VPN? Like a previous comment stated, would requesting a IP change work as well after I confirm any DNS leak?

I confirmed my VPN's location is showing where it should be. I subscribed to a NYC Streaming IP. I also Use Hulu with Live TV and works with no issue. I think because that account is American based and address/zip code to NYC, my credit card paying is US based, and my VPN is located in NYC as well so I don't think Hulu will be an issue but the possible leaky DNS may be an issue. I assume if I make an American based Netflix account I should be okay if I use my Streaming IP.

 

Screen Shot 2021-08-04 at 7.13.08 PM.png

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Damn, I knew I forgot something.... I meant to include the sites to check... 

For DNS leaks you can try the extended test here: https://dnsleaktest.com/  OR here: https://ipleak.net/   OR here: https://dnsleak.com/

If you've set up WG or OpenVPN in your router correct, then your results should only show Cogent.

 

For location you can check here: https://www.ip2location.com/  no need to register or anything just load the site and scroll down a bit.

Here's another good one that checks multiple geoip databases as well: https://www.iplocation.net/ip-lookup

 

If you are leaking DNS then you need to do some googling to see how to stop vpn dns leaks for your router.  There are tons of guides out there. 

 

If you aren't leaking DNS then check the geolocation results and ensure they all show US and not another location like Spain/UAE/UK/Columbia. This was a problem for me a a year or two ago and I just requested and paid for an IP change.  Getting geoip location updated for a vpn IP is sometimes hard and often impossible as some of the providers state flat out on their sites that they will not update IPs allocated to VPNs. 

 

If you aren't leaking DNS then you could try to register a US Netflix account, however I think they would still detect the proxy/vpn usage.  Netflix frowns on any VPN usage, even within the US users have reported getting the message about disabling their vpn. 

 

FYI I'm using a Canadian Netflix account to stream US and UK content and it still works. (knock on wood)

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On 8/5/2021 at 3:24 PM, Kratos said:

Damn, I knew I forgot something.... I meant to include the sites to check... 

For DNS leaks you can try the extended test here: https://dnsleaktest.com/  OR here: https://ipleak.net/   OR here: https://dnsleak.com/

If you've set up WG or OpenVPN in your router correct, then your results should only show Cogent.

 

For location you can check here: https://www.ip2location.com/  no need to register or anything just load the site and scroll down a bit.

Here's another good one that checks multiple geoip databases as well: https://www.iplocation.net/ip-lookup

 

If you are leaking DNS then you need to do some googling to see how to stop vpn dns leaks for your router.  There are tons of guides out there. 

 

If you aren't leaking DNS then check the geolocation results and ensure they all show US and not another location like Spain/UAE/UK/Columbia. This was a problem for me a a year or two ago and I just requested and paid for an IP change.  Getting geoip location updated for a vpn IP is sometimes hard and often impossible as some of the providers state flat out on their sites that they will not update IPs allocated to VPNs. 

 

If you aren't leaking DNS then you could try to register a US Netflix account, however I think they would still detect the proxy/vpn usage.  Netflix frowns on any VPN usage, even within the US users have reported getting the message about disabling their vpn. 

 

FYI I'm using a Canadian Netflix account to stream US and UK content and it still works. (knock on wood)

Thank you so much for all the information! This really helped.

My DNS is not leaking, my IP's location is in NYC, and no issues with any other services. I guess Netflix just doesn't want me to use a VPN with their service.

I guess asking for an IP change won't do me any good. I may try to make a US account and try but I think if I do they will instantly block my IP so not worth it. Does Netflix lower their standards after some time or once someone is identified do they block the IP? I assume they are using DNS and other network tracking to see if a user is bypassing their protocols.

Are there other alternatives or is that just is now that Netflix done this?

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On 8/6/2021 at 8:59 PM, jpalaci22 said:

Thank you so much for all the information! This really helped.

My DNS is not leaking, my IP's location is in NYC, and no issues with any other services. I guess Netflix just doesn't want me to use a VPN with their service.

I guess asking for an IP change won't do me any good. I may try to make a US account and try but I think if I do they will instantly block my IP so not worth it. Does Netflix lower their standards after some time or once someone is identified do they block the IP? I assume they are using DNS and other network tracking to see if a user is bypassing their protocols.

Are there other alternatives or is that just is now that Netflix done this?

Netflix recently blocked lots of VPN IPs and implemented a new system to detect VPNs, I suggest to get in contact with support. 

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Just now, Gaili said:

Same with Amazon US Prime they also can detect your origin country, also when there is no leak.

 

Please....Bezos saw that from space and told them to cut that off. 

 

That sucks! I'd honestly love to see a higher price tier to see content from around the world. I understand it's very easy to say that but how can they not work out licensing deals to get viewers from around the world not profitable for them? No worries. End of my little rant. Hope you find a solution. I haven't watched Netflix but it's no big deal to me. 

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On 8/10/2021 at 6:19 AM, jpalaci22 said:

 

Please....Bezos saw that from space and told them to cut that off. 

 

That sucks! I'd honestly love to see a higher price tier to see content from around the world. I understand it's very easy to say that but how can they not work out licensing deals to get viewers from around the world not profitable for them? No worries. End of my little rant. Hope you find a solution. I haven't watched Netflix but it's no big deal to me. 

 

😂 Sorry I couldn't be of more help. I was binge watching some shows on Netflix before they clamped down any further but now I'm also having problems.  Only seeing Netflix original shows through the vpn, not completely blocked at least.  Also looks like genuine users in the US are being blocked as well and Netflix main response so far has been to either contact your ISP to see why the IP address is listed as a VPN OR go pound rocks and pirate. Guess I'll stop paying for Netflix now and just pay for a real-debrid service to pirate. 

 

See more info here: (at least some of the comments are funny)

https://torrentfreak.com/netflix-intensifies-vpn-ban-and-targets-residential-ip-addresses-too-210811/

 

https://twitter.com/Netflixhelps/with_replies

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Just to give some info, I am using the SanDiego, and LA streaming IPs, both work perfectly with US version of Netflix. I even have the Residential IP (Spectrum Business) in LA, and that works as well.

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