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- All platforms: display a notification every 60 seconds if the VPN is not running.

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Zelf24

Question

Is it possible to enable an option to turn this notification off?  I had to disable Windows / Mac notifications for the app because it was spamming me so much.

I have traditionally always left Torguard running (while disconnected) in the Windows taskbar / Mac menubar, and activate it "at-will" when necessary.  I feel that I have set up enough rules to terminate relevant apps if Torguard's VPN is not active; I don't need to constantly be harassed by it every 60 seconds.

 

This automatic 'every 60 seconds' notification also runs in direct contrast to those who check the "Auto start on boot", but leave "Auto connect at launch" unchecked.

 

I am aware of the option to Enable / Disable Notifications within the Settings.  I don't want to disable notifications completely, as I like Torguard notifying me when I intentionally take certain actions (Disconnect/Connect, etc) or when errors occur that cause a random disconnect.  I just don't need it telling me "You are not protected!  the VPN is not connected..." every 60 seconds.  I am well aware.

 

Thank you for an otherwise great product.

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Support
13 hours ago, Zelf24 said:

Is it possible to enable an option to turn this notification off?  I had to disable Windows notifications for the app because it was spamming me so much.

I have traditionally always left Torguard running (while disconnected) in the Windows taskbar / Mac menubar, and activate it "at-will" when necessary.  I feel that I have set up enough rules to terminate relevant apps if Torguard's VPN is not active; I don't need to constantly be harassed by it every 60 seconds.

 

This automatic 'every 60 seconds' notification also runs in direct contrast to those who check the "Auto start on boot", but leave "Auto connect at launch" unchecked.

 

I am aware of the option to Enable / Disable Notifications within the Settings.  I don't want to disable notifications completely, as I like Torguard notifying me when I intentionally take certain actions (Disconnect/Connect, etc) or when errors occur that cause a random disconnect.  I just don't need it telling me "You are not protected!  the VPN is not connected..." every 60 seconds.  I am well aware.

 

Thank you for an otherwise great product.

 

I have passed this to our developers to see what they can do - thanks

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centnes

+1 from me. I've disabled all notifications for now, but an option to disable this notification separately from the rest would be nice.

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Zelf24
7 hours ago, centnes said:

+1 from me. I've disabled all notifications for now, but an option to disable this notification separately from the rest would be nice.


Agreed, centnes. Disabling all notifications is a nuclear option that I would rather avoid, but it is absolutely necessary for our use case given the app’s current notification behavior.

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Support

The ability to disable them if you wish to will be in the next release, the frequency will change to every 5 minutes.

Regards

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Zelf24
24 minutes ago, Support said:

The ability to disable them if you wish to will be in the next release, the frequency will change to every 5 minutes.

Regards


Thank you. Please relay to the development team that I appreciate all of their efforts in their attempts to honor users’ requests!

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