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Candian Servers

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Scott

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I've been trying to connect to a Canadian server via Torguard/Viscosity for the past few days and cannot. Other servers are working fine. What's up?

 

Also, why do you have a 'Live Support' button on your site? Presently, it is a redirect to your services page, and I've never been able to get 'live' support.

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Hi Scott

 

Ok can you please do it in this order:

 

1) Disable all features of security software, AV's and Firewalls.

 

2) Uninstall Viscosity

 

3) Reinstall Viscosity from our downloads page here torguard.net/downloads.php while security software is still disabled.

 

4) Re-enable Security software but make sure our app is whitelisted and torguard.net is whitelisted.

 

Connection profiles should now show and work fine!

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