TG_Affiliate 0 Posted January 4 Report Share Posted January 4 Hello TorGuard Support, Over a week ago, I opened a ticket requesting affiliate commission payment, BUT received no response. Replied 2 times on the same ticket, BUT no response from TorGuard staff whatsoever. Is anyone else having problems getting their affiliate earnings? They were usually pretty responsive before. Awaiting your response. Thanks. Quote Link to post Share on other sites
Brainbleach 3 Posted January 5 Report Share Posted January 5 Tom Sparks? Quote Link to post Share on other sites
TG_Affiliate 0 Posted January 15 Author Report Share Posted January 15 Hello TorGuard Support, TorGuard Staff, TorGuard Affiliate Manager, Affiliate Commission Payments SEVERELY DELAYED!!! Initial Payment Request : 3 WEEKS AGO. One-Time Response by Staff, AFTER this thread was created : 10 DAYS AGO. Several Responses given & Requests made for Affiliate Commission to be released, BUT still NO FUNDS have been RELEASED!! TorGuard Staff/Support/Affiliate-Manager, can you KINDLY help clear this matter IMMEDIATELY!!! Is anyone else having problems getting their affiliate earnings? They were usually pretty Responsive, Honest & Quick to release Affiliate Commissions Previously. Awaiting your response. Thank You. Quote Link to post Share on other sites
Brainbleach 3 Posted January 16 Report Share Posted January 16 Tom Sparks? Quote Link to post Share on other sites
Support 255 Posted January 19 Report Share Posted January 19 On 1/15/2021 at 11:42 AM, TG_Affiliate said: Hello TorGuard Support, TorGuard Staff, TorGuard Affiliate Manager, Affiliate Commission Payments SEVERELY DELAYED!!! Initial Payment Request : 3 WEEKS AGO. One-Time Response by Staff, AFTER this thread was created : 10 DAYS AGO. Several Responses given & Requests made for Affiliate Commission to be released, BUT still NO FUNDS have been RELEASED!! TorGuard Staff/Support/Affiliate-Manager, can you KINDLY help clear this matter IMMEDIATELY!!! Is anyone else having problems getting their affiliate earnings? They were usually pretty Responsive, Honest & Quick to release Affiliate Commissions Previously. Awaiting your response. Thank You. Hello, The only reason any payment would be held would be due to a high level of fraud on the account, I would suggest you go through the proper channels on support desk. Regards Quote Link to post Share on other sites
Support 255 Posted January 19 Report Share Posted January 19 On 1/16/2021 at 7:32 AM, Brainbleach said: Tom Sparks? This is not Tom Spark no. 1 Quote Link to post Share on other sites
TG_Affiliate 0 Posted January 30 Author Report Share Posted January 30 Hello, The Actual Reason later given by TorGuard Support for the Delay in Payment was "due to some illness" (which is acceptable & understandable, IF it is communicated), and NOT due to "high level of fraud on the account"!!! After no response for Over a Month on "The proper channels", the only option left was to share the concern on here. Nevertheless, This issue has now been resolved. Only commenting here now, for Transparency and/or Clarity on the Issue. Thank You. Quote Link to post Share on other sites
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