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Problems with Streaming (Dedicated) IPs New York

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Maybe someone can help me.  When I use the normal VPN for New York in TorGuard Client i can get download speeds of 500 mbps or faster.  But as soon as I connect to my Streaming (Dedicated) IP my speed drops down to like 20 mbps download.  I have talked with support and it seem I get the "COMMON ANSWER" there is nothing wrong on our end.  It must be your provider but there has to be a problem because on the regular VPN I get great speeds but on the Streaming IPs my speed is horrible.

Any advice or words of wisdom is welcomed.

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