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Prime Video Problem

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Krusty

Question

I have a US Prime account.  I'm in a hotel in Hong Kong and I will not connect to the hotel wifi without using the VPN.

I am connected on a Windows laptop with the settings pictured below and Prime will not stream.  

"Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to amazon.com/pv-vpn."

What do I need to change?

Thank you.

 

 

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