Krusty Posted December 12, 2020 Report Share Posted December 12, 2020 I have a US Prime account. I'm in a hotel in Hong Kong and I will not connect to the hotel wifi without using the VPN. I am connected on a Windows laptop with the settings pictured below and Prime will not stream. "Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to amazon.com/pv-vpn." What do I need to change? Thank you. Quote Link to comment Share on other sites More sharing options...
0 Dan_C Posted December 12, 2020 Report Share Posted December 12, 2020 You need to buy a streaming/residential IP. Quote Link to comment Share on other sites More sharing options...
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Krusty
I have a US Prime account. I'm in a hotel in Hong Kong and I will not connect to the hotel wifi without using the VPN.
I am connected on a Windows laptop with the settings pictured below and Prime will not stream.
"Your device is connected to the Internet using a VPN or proxy service. Please disable it and try again. For more help, go to amazon.com/pv-vpn."
What do I need to change?
Thank you.
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