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SlimDusty

4.1.2 update has borked the connection to Plex on Apple TV

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SlimDusty

As per title. Connection has been fine over the years to running the Plex server on my Mac to view Plex on the Apple TV. 

Latest update means I have to kill the VPN first to get it to recognise the server which is really annoying. 

Anyone else experiencing this issue? 

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Support
On 10/2/2020 at 11:21 AM, SlimDusty said:

As per title. Connection has been fine over the years to running the Plex server on my Mac to view Plex on the Apple TV. 

Latest update means I have to kill the VPN first to get it to recognise the server which is really annoying. 

Anyone else experiencing this issue? 

 

Hello,

Try updating to the latest build https://torguard.net/downloads.php

Regards

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SlimDusty

Nope no good with 4.1.3. 

I can playback with the VPN running on my Mac but it can't find the server on the Apple TV and iOS instance of Plex unless I kill the VPN process. 

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Support
2 hours ago, SlimDusty said:

Nope no good with 4.1.3. 

I can playback with the VPN running on my Mac but it can't find the server on the Apple TV and iOS instance of Plex unless I kill the VPN process. 

 

Ok under the more settings --> network tab --> Uncheck the Active Firewall option, does this resolve your problem?

Regards

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SlimDusty

Ha! You're a legend. That worked! 

Thanks for that. 

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woodycass
On 10/3/2020 at 10:05 AM, Support said:

 

Ok under the more settings --> network tab --> Uncheck the Active Firewall option, does this resolve your problem?

Regards

i can not find the active firewall setting

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On 10/11/2020 at 12:09 AM, woodycass said:

i can not find the active firewall setting

 

Are you on the Mac or windows?

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