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Wireguard fails on Windows 10

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Usefulvid

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Usefulvid

I tried to get in touch with your support staff but I have the impression that they do not really understand the problem.

The first problem was that in the TG software it looked like a successful wire guard connection has been established.

But on my adapter I could see 0 incoming packages.

So no internet connection was possible and one symptom of it was DNS failing.

I tried to reinstall the software and uninstalled the wireguard adapter and tried to reinstall it via the TG software.

But this also fails, the wireguard adapter is not shown anymore in my adapter overview.

I also submitted a debug log to your support staff

Security software is only Windows Defender

 

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On 8/12/2020 at 10:04 AM, Usefulvid said:

I tried to get in touch with your support staff but I have the impression that they do not really understand the problem.

The first problem was that in the TG software it looked like a successful wire guard connection has been established.

But on my adapter I could see 0 incoming packages.

So no internet connection was possible and one symptom of it was DNS failing.

I tried to reinstall the software and uninstalled the wireguard adapter and tried to reinstall it via the TG software.

But this also fails, the wireguard adapter is not shown anymore in my adapter overview.

I also submitted a debug log to your support staff

Security software is only Windows Defender

 

 

Hi - the wireguard adapter will appear when connected, disappear when disconnected - are you referring to the TAP driver maybe? you can uninstall the TAP driver, if DNS is failing there could be a number of reasons why - are you running Kaspersky or a HP PC by chance?

Regards

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