Jump to content
TorGuard
  • 0
JohnVK

Wireguard (client v.4.0.1) - Keeps asking credentials: says incorrect username / pw

Rate this question

Question

JohnVK

[EDIT: I am sorry, this post seems to have gone to the wrong forum, but I am unable to move it to the correct one.]

Hello,

I actually have three issues, two of which are minor annoyances.

Problem #1 (see screenshots 1 and 2)
I just downloaded the 4.0.1 client version, installed it and chose "wireguard" as my VPN Tunnel Type. didn't change ANY other settings from my previous method, where I used (speed-)optimized settings for OpenConnect. The checkbox "Wreguard" in the settins > network tab is enabled.

When I try to connect the program consistently tells me my login credentials are incorrect. They are not, obviously. Other tunnel types do work.
What could be the problem?

Problem #2
When I connect using Wireguard, the network name & number keeps incrementing, causing Windows (and Avast, in my case) to notify me of a new network, which I then need to configure as either private or public. That's quite a big nuisance, to be honest. Please, please solve this and keep a fixed name for the WG network, jut like with the other network tunnel types.

Problem #3 (see screenshot 3)
This started happening a while ago (months, actually), and isn't really a big problem, but more of an annoyance. Every time I connect TorGuard warns me that "resolving the server hostname is taking unusually long". Why is that?
I know I can simply click "Continue" and skip resolving the hostname, but it is kind of annoying. Is there something that can be done about that?

Thanks in advance for your help.

Kind regards,
John
(p.s. I am located in the Netherlands and I am using the NL Server)
 

TorGuard - Login Credentials not accepted when choosing WIREGUARD Tunnel Type - 001.png

TorGuard - Login Credentials not accepted when choosing WIREGUARD Tunnel Type - 002.png

TorGuard - Resolcing VPN Server Hostname takes a long time.png

Edited by JohnVK
Posted in the wrong forum

Share this post


Link to post
Share on other sites

5 answers to this question

Recommended Posts

  • 0
Code

I don't use any of the TorGuard's clients, but did you try resetting the client's settings to the defaults?

Code.

Share this post


Link to post
Share on other sites
  • 0
JohnVK

Hello Code,

Unfortunately, resetting the settings does not solve the issue. But, I thank you for your suggestion. It was good to eliminate it as a possible cause.

Kind regards,
John
 

Share this post


Link to post
Share on other sites
  • 0
JohnVK

I already tried that ;) plus, I downloaded the client right before I posted. It was definitely the newest version I initially had.
But, to make sure (you never know, right?), I downloaded it again a few seconds ago, installed, reset settings and retried to connect. Unfortunately, it didn't help.

Some other things I also already tried:

- Disabling Avast did not help
- The authentication issue happens on ALL servers, Worldwide.
 

Share this post


Link to post
Share on other sites
  • 0
JohnVK

I registered a ticket with TG Support and they have solved it. Authentication works now and I have great speeds through Wireguard. Almost up to the level of having no VPN active at all.

Code, again, thanks for your help!

Cheers,
John

  • Like 1

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...