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Scott

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OpenVPN App in iOS not recognizing many of the configs downloaded from Torguard, specifically US-based. I've tried the cumulative Torguard OpenVPN download and individual configs.

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I took a screenshot (image url below) of the available connections I have to me in iOS (iPad), and although I've synced all from Torguard download, plus specific files from 'My Servers', only a handful appear to be available.

 

image: screenshot

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No error, the US servers simply don't show up. Has anyone there tested your package on an iPad?

 

The only way I know to use your service on an iPad is using the OpenVPN App and importing the ovpn files via iTunes. In iTunes, even though I select all configs and sync, the US servers are excluded, for whatever reason with no explanation.

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Hi Scott

 

I will test first thing tomorrow on my own iOS devices, they where tested initially yes, just seen to another user and his imported just fine but couldn't get another to import, they are all identical.

 

I will look into it and fix tomorrow, apologies.

 

Regards

 

 

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Marissa, I'm connected to a US server on my Win PC via downloading the respective individual US server package from the 'My Servers' section.

 

The issue herein this thread...the US servers I'm attempting to sync with my iPad are not making it over to my iPad for selection.

 

If you are unsuccessful in connecting via method I first noted above, please start a new support thread, as it would be a different issue.

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I'm experiencing this problem too. I've just downloaded the package of certs but I'm only seeing 16 servers–no US and no UK (the one that matters most to me!).

 

Is there any way to fix this? I've followed the guide for setting up OpenVPN on both iPhone and iPad and I'm having the same problem on both. (iPhone and iPad are running the latest iOS version.)

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I'm experiencing this problem too. I've just downloaded the package of certs but I'm only seeing 16 servers–no US and no UK (the one that matters most to me!).

 

Is there any way to fix this? I've followed the guide for setting up OpenVPN on both iPhone and iPad and I'm having the same problem on both. (iPhone and iPad are running the latest iOS version.)

 

Hi Sean

 

Are you downloading the package here ? http://torguard.net/downloads/TorGuard.ipad.zip

 

Do you import all certs and configs ?

 

Regards

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Im not seeing this issue, 16 servers are offered, once you hit the plus sign and add them to openvpn it shows another 16 till there all imported.

 

Same goes for the cert error from the new package, I'm not seeing this either, all US certs import and work just fine.

 

Regards

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