Jump to content
  • 0

Error: Invalid license file

Rate this question



After the recent upgrade I am receiving an error message stating:


"The license file found is invalid or expired. Please try reinstalling or contact your VPN Provider for assistance."


& do not have an option to select a new license.


I have tried reinstalling; uninstalling & reinstalling; uninstalling, rebooting, then reinstalling but to no avail.


I'm running windows 7 x64, could anyone tell me where it is attempting to pull the license from so I can clear that out to see if it will help or if anyone has ran into a similar problem & resolved it?

Link to comment
Share on other sites

2 answers to this question

Recommended Posts

  • 0

Hey DF


The license is in the following location:




Remove it and Generate a new one using this guide here:




If it already says disable license, click it to it changes to generate license, click this to re-generate and then click the home link on the nav bar - it will be under Your viscosity License".



Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Create New...