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Kaspersky Temp Fix

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Support

Hello,

As everyone knows of the Kaspersky issue by now, the following steps will resolve the problem it seems until they fix there end:

1. Disable Kaspersky product’s self-defense: https://support.kaspersky.com/14818
2. Open regedit (press Windows+R keys, type regedit and click OK, see https://support.kaspersky.com/common/diagnostics/8576#block2).
3. Go to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kneps] key and create new DWORD parameter NoDefrag with value 1 (or just run kneps_no_dfg.reg file from attached archive).
4. Enable Kaspersky product’s self-defense back.
5. Restart PC in order to apply changes.
6. Run TorGuard application, establish VPN connection and check if the problem is reproduced.

Please let us know if this works for you with no issues.

kneps_no_dfg.zip

If you are unable to download the attachment please use the following link: https://mail.privatemail.com/?/files-pub/PwnHuFmDrS/list

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Seravin

Hello dear Admin

 

I followed your instructions and it worked perfectly. 
I even got the feeling that the connection works faster then before. 😋

Thanks for the fix and your hard work.

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RyDze

The attached file seems to not be downloadable. The attachment in the post says "unavailable" and clicking it leads to an error page. Possibly a permissions issue.

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vermillon

Hello

 

It fixed the issue for me too.. Thank you. 👍

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111365_1511348141

Working so far.

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C.C.

So far this fix has worked for 19 hours without issue. I am using the latest TAP driver v9.24.2 and Kaspersky 20.0.14.1805(k), and previously I was using the NDIS5 TAP 9.9.2_3 fix.

It would be nice if kaspersky said what this does, the only thing I found is "nodefrag" was recommended to people having issues with steam voice 2 year ago, I can only make a possible guess it has to do with IP fragmentation https://en.wikipedia.org/wiki/IP_fragmentation , but no idea if it actually does or what side effects it has on kaspersky's ability to protect.

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jjg

This worked great and it seems that it's faster than before.  Thanks for solving this issue,.

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Freeman

Hi, thanks for posting this fix. It has done the trick here.

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Crank
On 6/24/2020 at 1:59 PM, Support said:

Hello,

As everyone knows of the Kaspersky issue by now, the following steps will resolve the problem it seems until they fix there end:

1. Disable Kaspersky product’s self-defense: https://support.kaspersky.com/14818
2. Open regedit (press Windows+R keys, type regedit and click OK, see https://support.kaspersky.com/common/diagnostics/8576#block2).
3. Go to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kneps] key and create new DWORD parameter NoDefrag with value 1 (or just run kneps_no_dfg.reg file from attached archive).
4. Enable Kaspersky product’s self-defense back.
5. Restart PC in order to apply changes.
6. Run TorGuard application, establish VPN connection and check if the problem is reproduced.

Please let us know if this works for you with no issues.

kneps_no_dfg.zipUnavailable

If you are unable to download the attachment please use the following link: https://mail.privatemail.com/?/files-pub/PwnHuFmDrS/list


Hi Support,

I did try this procedure and it did work for me. Thanks, BR.

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michaeljackson
On 6/24/2020 at 8:59 PM, Support said:

Hello,

As everyone knows of the Kaspersky issue by now, the following steps will resolve the problem it seems until they fix there end:

1. Disable Kaspersky product’s self-defense: https://support.kaspersky.com/14818
2. Open regedit (press Windows+R keys, type regedit and click OK, see https://support.kaspersky.com/common/diagnostics/8576#block2).
3. Go to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\kneps] key and create new DWORD parameter NoDefrag with value 1 (or just run kneps_no_dfg.reg file from attached archive).
4. Enable Kaspersky product’s self-defense back.
5. Restart PC in order to apply changes.
6. Run TorGuard application, establish VPN connection and check if the problem is reproduced.

Please let us know if this works for you with no issues.

kneps_no_dfg.zipUnavailable

If you are unable to download the attachment please use the following link: https://mail.privatemail.com/?/files-pub/PwnHuFmDrS/list

 

Hi

Did it and it worked. Now suddenly it has recurred again. So I am going to repeat it and hope it works!

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