JAG Posted May 1, 2020 Report Share Posted May 1, 2020 FYI, I'm seeing global authentication down across all servers after midnight on May 1. If you are connected, do not disconnect. I've submitted a support ticket for the issue. Quote Link to comment Share on other sites More sharing options...
Mimic Posted May 1, 2020 Report Share Posted May 1, 2020 Got discoed. Now, it keeps telling me that my ID/PWD are wrong. Re-gened both, same result. Wondering if this is related. Quote Link to comment Share on other sites More sharing options...
AnnOnAMoose Posted May 1, 2020 Report Share Posted May 1, 2020 Same here. It started 15-20 minutes ago. Quote Link to comment Share on other sites More sharing options...
dandemonic Posted May 1, 2020 Report Share Posted May 1, 2020 Same, already disconnected and sent log. Thanks for confirming issue not my end. Quote Link to comment Share on other sites More sharing options...
Mimic Posted May 1, 2020 Report Share Posted May 1, 2020 Try installing the latest version. 3.98.10 Seems to have worked for a few people, including myself. Quote Link to comment Share on other sites More sharing options...
AnnOnAMoose Posted May 1, 2020 Report Share Posted May 1, 2020 That was the first thing I tried, unfortunately. Quote Link to comment Share on other sites More sharing options...
dandemonic Posted May 1, 2020 Report Share Posted May 1, 2020 Fixed my end now on all devices, resolved by itself Quote Link to comment Share on other sites More sharing options...
djsi Posted May 1, 2020 Report Share Posted May 1, 2020 Yes fixed internally just had to wait 20 mins. Quote Link to comment Share on other sites More sharing options...
JLane Posted May 1, 2020 Report Share Posted May 1, 2020 I was just able to log in. Quote Link to comment Share on other sites More sharing options...
AnnOnAMoose Posted May 1, 2020 Report Share Posted May 1, 2020 Still down here. Quote Link to comment Share on other sites More sharing options...
Dez83 Posted June 1, 2020 Report Share Posted June 1, 2020 Still Down and no response from support yet. Quote Link to comment Share on other sites More sharing options...
anonuser Posted June 1, 2020 Report Share Posted June 1, 2020 Torguard might want to actually figure out and fix the underlying issue so we all aren't here again on July 1st. Quote Link to comment Share on other sites More sharing options...
aimless Posted June 1, 2020 Report Share Posted June 1, 2020 still down for me as well and I've updated to the latest client. Quote Link to comment Share on other sites More sharing options...
brn2fsh Posted June 1, 2020 Report Share Posted June 1, 2020 still not working here Quote Link to comment Share on other sites More sharing options...
Support Posted June 1, 2020 Report Share Posted June 1, 2020 Guys apologies, its all resolved now, please see below, if you are still having issues then this is likely due to you thinking your password was wrong and changing it once or twice, double check it here https://torguard.net/managecredentials.php (top section). Quote Link to comment Share on other sites More sharing options...
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