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Login failed then crashes

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ohearty
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I had trouble login into Torguard, but then I logged in after a few attempts. After that Torguard tries to connect but then a pop up said the login failed and I should re-login. Torguard then proceeds to crash every time. I tried to uninstall and reinstall a couple times and it doesn't work. I still get the pop up and internet stops working. What do I do?

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On 4/11/2020 at 4:26 PM, ohearty said:

I had trouble login into Torguard, but then I logged in after a few attempts. After that Torguard tries to connect but then a pop up said the login failed and I should re-login. Torguard then proceeds to crash every time. I tried to uninstall and reinstall a couple times and it doesn't work. I still get the pop up and internet stops working. What do I do?

 

Hi, I would suggest you submit a support ticket to our support desk https://torguard.net/submitticket.php and they can look into this for you, there are many reasons on why these things might happen.

Regards

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