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JC123

How do I get my money back

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JC123

Hello, can anyone help me with this ?
I was dissatisfied with the poor connection speed to Hong Kong.
Tried with many different settings and protocol but doesn't make any difference
I requested for refund but support told me the payment method (PaymentWall) I used is not refundable. Does that mean I just got scammed?

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casper

You did not get scammed, all their policies were pretty clear when I signed up.  Did you not read the policy specifics of your payment method?  

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JC123

i'm sorry if I misread the terms but i couldn't find anywhere mentioning Paymentwall. If i understand correctly, gift cards and bitcoins are not refundable but i paid using Paymentwall 

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