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Bib

TorGuard froze, had to force quit, now can no longer connect to internet (Mac)

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Bib

Been using TorGuard for a bit over a year, very basic stuff (connect to VPN, browse, disconnect).

 

Last night VPN working great, but when I went to disconnect the TorGuard app froze (MacOS). I force quit the app, closed computer, and went to bed. Now I can no longer connect to the internet when NOT using TorGuard VPN on this Mac (Chrome says resolving host, Safari doesn't load site, etc.). Multiple reboots, uninstalled TorGuard then reinstalled via download on another computer/USB... still not working. If I connect to TorGuard VPN, the internet works fine. But somehow force quitting the frozen TorGuard app has fried my ability to connect to the internet without a VPN.

 

Also, now when connecting to TorGuard VPN it hangs at 'resolving vpn server ip address' step and I have to manually click continue to connect. It never did this prior to the freeze/force quit.

 

Is there a way to resolve this? Any assistance is greatly appreciated.

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Bib

Managed to figure this out on my own (some how).

In the event, that anyone ever experiences this in the future and finds this thread... issue was with the DNS. Needed to re-add the 192.168.1.1 server (on Mac, Settings > Network > Advanced > DNS).

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5 hours ago, Bib said:

Managed to figure this out on my own (some how).

In the event, that anyone ever experiences this in the future and finds this thread... issue was with the DNS. Needed to re-add the 192.168.1.1 server (on Mac, Settings > Network > Advanced > DNS).

 

Hello - are you running the latest Tg app currently? there is a small bug in it and we will release a fix for this today.

Regards

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