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MarsKnows

Fire Stick Stuck in a Loop

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MarsKnows

Okay, so I successfully downloaded the TorGuard on my iPhone, MacBook, and my Fire Stick. Unfortunately, my Fire Stick and apps seem 'non- My iPhone serves as the remote for the Fire Stick. However, once I turned the TorGuard app on, it all went down hill. The Fire Stick becomes frozen, or boots me out of my streaming. I disconnected the TorGuard app on my phone. That did not help. It took nearly (30) minutes to disconnect the TorGuard app from the Fire Stick because it freezes or boots me. At this point, I have no idea if the issue was the remote app (running on my iPhone) or the Fire Stick itself. Has anyone had any recent Fire Stick issues and how did you solve it? We are preparing to do some international travel and I need this fixed or I've just wasted money. TIA

 

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Hey there, can i ask what generation of firestick you are running there?

Regards

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St. Bulldog

Hi,

 

I am having the same issue. How was this resolved? I am currently using a 3rd generation 4K firestick.

 

Thanks!

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Support
23 hours ago, St. Bulldog said:

Hi,

 

I am having the same issue. How was this resolved? I am currently using a 3rd generation 4K firestick.

 

Thanks!

 

Please uninstall, reinstall using the latest build from the Amazon app store - we just released a new build.

Regards

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