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CDS215

Unable to Select a Server

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CDS215

Torguard suddenly disconnected and wouldn't let me re-connect or click on anything in the interface. Downloaded and updated to the newest version for Mac.

Still having issues as it won't let me connect to a server of any kind. - I can't even click on the input field. Am I missing some new step? Older version has worked fine for me past 3 years with no issue.

 

 

Screen Shot 2019-07-01 at 10.00.04 AM.png

Screen Shot 2019-07-01 at 9.59.42 AM.png

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Can I ask that you do the following so we can make sure you start fresh?

1) Go to more settings --> general tab --> click "restore defaults" and then hit save

2) Delete the Torguard app from the applications folder and empty your trash

3) Remove this folder:   ~/Library/Application Support/VPNetworkLLC

4) Flush DNS >> https://torguard.net/knowledgebase.php?action=displayarticle&catid=71&id=227

5) Reboot

6) Reinstall TG Client latest version here https://torguard.net/downloads.php

Let me know how you go.

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