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bassozka

Reconnecting loop in android version

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bassozka

Hi friends

I want to connect to torguard with android version but after fillng user password fields it stick in reconnecting loop and not connect I change port but it not connect I dont have any problem in windows client with same isp Please help me

 

pic.thumb.png.dcdbbc3af89fb1002546ec73ea23e341.png

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On 2/2/2019 at 7:59 AM, bassozka said:

Hi friends

I want to connect to torguard with android version but after fillng user password fields it stick in reconnecting loop and not connect I change port but it not connect I dont have any problem in windows client with same isp Please help me

 

pic.thumb.png.dcdbbc3af89fb1002546ec73ea23e341.png

 

This should be solved in our latest release, relased today.

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Peco

As a matter of fact the problem still exists using Android 8.0 on my Samsung S7

Works normally on Samsung Tablet under Android 7.0??

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On 9/24/2019 at 8:57 AM, Peco said:

As a matter of fact the problem still exists using Android 8.0 on my Samsung S7

Works normally on Samsung Tablet under Android 7.0??

 

We are unable to reproduce on all versions of Android we tried - this was due to a certificate update, uninstalling/clearing cache and then reinstalling should resolve the problem - make sure no other VPN apps are currently installed

Regards

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