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naterhit

940Mb off VPN, 150-200 on? - Slow speeds please help

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naterhit

Team,

I just signed up today because for a while I've heard about your stellar speeds.

I have direct fiber to my place on a Gigabit plan through ATT Gigapower.  Service is amazing, fast, stable.  Any day of the week anytime I can pull speedtest.net results around 940Mb down and 940Mb up, with 10-12ms latency - Point is that it's a super great connection.

 

I signed up today and paid for the dedicated 10Gb backbone.  I configured and added each 10Gb server manually and tried each 10Gb connection with each of the various options trying to get better speeds.  The best I could manage download was around 150-200Mb, similar upload speeds.  I understand that there is some VPN overhead of around 3-15% give or take.  Even so, I would still expect faster speeds than that.  

 

What kinds of speeds are those on a true gigabit connection getting?

What other things should I be looking at or testing?

I installed the client on a healthy Windows machine.  I have an Ubiquity Edge-Router lite.  Is that sufficient or does that not matter for VPN traffic and that's all handled on Windows client side for processing power?  The router can easily handle Gb internet traffic not using a VPN client on my windows machine.

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On 12/4/2018 at 11:54 PM, naterhit said:

Team,

I just signed up today because for a while I've heard about your stellar speeds.

I have direct fiber to my place on a Gigabit plan through ATT Gigapower.  Service is amazing, fast, stable.  Any day of the week anytime I can pull speedtest.net results around 940Mb down and 940Mb up, with 10-12ms latency - Point is that it's a super great connection.

 

I signed up today and paid for the dedicated 10Gb backbone.  I configured and added each 10Gb server manually and tried each 10Gb connection with each of the various options trying to get better speeds.  The best I could manage download was around 150-200Mb, similar upload speeds.  I understand that there is some VPN overhead of around 3-15% give or take.  Even so, I would still expect faster speeds than that.  

 

What kinds of speeds are those on a true gigabit connection getting?

What other things should I be looking at or testing?

I installed the client on a healthy Windows machine.  I have an Ubiquity Edge-Router lite.  Is that sufficient or does that not matter for VPN traffic and that's all handled on Windows client side for processing power?  The router can easily handle Gb internet traffic not using a VPN client on my windows machine.

 

It is hard to say why your speeds are as low but each of these 10 G servers is not dedicated lines to you, they are shared with other users and so it will be dependent on user-usage and of course client-side routing/CPU - if your Windows PC has a decent CPU I don't see an issue with getting higher than 200 + but I can honestly say you won't get anywhere near your 1G line speed up or down, i have seen users around 400 to 600Mbps at most.

Regards

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JonnyQ

@naterhit,

 

Can you try the following config?

  • For servers, pick the closest by proximity (select server\ sort by proximity). Selecting lowest usage server can be tricky as it may be further from you and introduce more latency
  • Tunnel Type - Open VPN
  • Protocol - UDP
  • Port Auth - Auto (or select any SHA256 manually as SHA1 has been deprecated due to security issues)
  • Cipher - AES 128 GCM (less overhead than 256 GCM)
  • More settings\ Network \ DNS \ When VPN is connected - use VPN DNS 
  • More settings\ Proxy - Direct Connection

 

 

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kurisu

Not a premium network customer on TG as they have no premium servers in my country. However I've experienced similar; on my gigabit symmetric line I can easily achieve >600 Mbit in both directions using any NordVPN Manchester VPN server, no tweaks to adapters required. Some servers give even faster speeds. TorGuard seems to have some catching up to do with their competitors in this regard.

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