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Error: Invalid license file

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This is what viscosity pop up says:

The license file found is invalid or expired. Please try reinstalling or contact your VPN Provider for assistance.

Tryed re installing and same thing happened. Please help?

 

 

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Support

Hello - please completely uninstall, deleting all files and then reinstall, it should then ask you for a license, choose the one attached in your client area.

 

Regards

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Support

You will need to submit a support ticket to our help desk for a refund.

 

If your issue is just the fact that you can't get it installed - one of our technicians can login and setup for you if you would like.

 

You can request this in your support ticket.

 

Regards

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Also had issue with that error. I uninstalled etc. .. Fixed by going to C:UsersUserAppDataRoaming and replacing the existing license file with the new one that I generated. Then reinstalled and everything is gravy. TorGuard should do a better job at the uninstallation process by removing that so it prompts for a license on a reinstall.

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Also had issue with that error. I uninstalled etc. .. Fixed by going to C:UsersUserAppDataRoaming and replacing the existing license file with the new one that I generated. Then reinstalled and everything is gravy. TorGuard should do a better job at the uninstallation process by removing that so it prompts for a license on a reinstall.

 

Hey Doc, we will be better handling the license yes :)

 

Glad you got it sorted.

 

Regards

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