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"A driver problem was detected"

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This just started happening.  When connecting, I select the server location, press connect, all appears as usual, but then a box pops up that Says "A driver problem was detected"  It advises "Problem with tun/tap driver was detected." It further advises that it is "Recommended to reinstall the driver."  Clicking "OK" the install wizard does its thing and it goes back to the box, "A driver problem was detected" over and over.



Anyone know how to fix this?  I did create a "Ticket"...



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This normally happens when the app is not able to install this driver - this is normally always caused by either security software or a corrupt TAP driver install

Can i ask that you do the following so we can make sure you start fresh.

1) Uninstall all TAP drivers, go to  >> Control Panel >> System and Security >> System >> Device Manager

2) Scroll down to Network Adapters, right click the TAP drivers and uninstall them, deleting the driver too when asked

3) Go to more settings --> general tab --> click "restore defaults" and then hit save

3) Flush DNS as per this guide >>> https://torguard.net/knowledgebase.php?action=displayarticle&catid=71&id=227

4) Delete the following folder >> C:\Users\user\AppData\Local\VPNetworkLLC renaming "user" to your OS account name.

5) Reboot (important) and then re-download and install the latest build v0.3.77 from here https://torguard.net/downloads.php


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