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  1. Jong

    TG Viscosity Os x 10.10.1

    Hi, I would like to highlight something regarding the setup of Viscosity. https://torguard.net/knowledgebase.php?action=displayarticle&id=118 "How to Enable and Setup Viscosity MAX OSX" It says "You can download the MAC or Windows version of Viscosity from our downloads section located Here" Where "Here" send you to: http://torguard.net/downloads.php For Mac Os X you then go to the following: https://torguard.net/downloads.php?action=displaycat&catid=2 So I download "TorGuard's version of Viscosity from http://www.sparklabs.com" The tutorial says: "Once you download and mount "VPNCLIENT.dmg" move the Viscosity app to your applications folder. (Important)" "Run the Viscosity icon and when asked if you wish to open, select "Open" as seen below:" "Once the Viscosity install runs, it will prompt you for the license file/. Click the "Select New License" button and locate the "license.lic" file downloaded in Step 1." Viscosity OpenVPN software is now installed! Here comes the first "uncovered" part: After setup and during the first launch Viscosity ask to update the "Helper tools". Yes or No? I guess Yes.Here comes the first "issue" because the tutorial says: Locate the globe icon on the top right status bar and click to see the full server list. Click the country you wish to connect to.When I click the globe on the top right status bar I see: 0 Active connections (gray) Details (gray) Preferences... Quit I don't see at all the full server list. So sad! It should be "preconfigured" and displaying very useful details about servers (TCP/UDP/NO-P2P/STEALH/...) A workaround was to search with google and discover the following link: https://torguard.net/downloads.php?action=displaycat&catid=8 OpenVPN Config - "These configs can be used in the event you want to use other software rather than use TorGuards Software."I extract the downloaded archive and get a "TorGuardPRO" folder with *.ovpn files". I click on the Viscosity top right icon and: Preferences Connections tab + bottom left button Import Connection from file Select the "TorGuardPro" folder A popup says "Viscosity has successfully imported the connection/s. It is now available in your connection list." I got my servers list BUT absolutely no useful details about servers (TCP/UDP/NO-P2P/STEALH/...) I also found this quick tutorial: https://torguard.net/knowledgebase.php?action=displayarticle&id=147 Can you update your tutorial? Why Viscosity is not preconfigured as mentioned? How can I get useful servers details (TCP/UDP/NO-P2P/STEALH/...)? A Viscosity updates is available. Can I perform updates? When I try to connect to a server Viscosity asks "OpenVPN requires a username and password to continue". Which one should I provide? Will I need to add credentials for each server? I hope it will help to improve the tutorial. Best regards and congratulation for the good products/work you provide. J.
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