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Found 2 results

  1. ChickieBoWow

    WORKS GREAT UNTIL IT DOESN'T

    I have the 10GB add on service and the latest torguard app installed. Works great, for a time, I get speeds up to 450Mbps, but eventually my speeds will drop down to 50Mbps. I've tried everything from resetting the modem and router, rebooting, reinstalling the client, network adapters, you name it I've done it. The ONLY solution that fixes the issue, is resetting windows. And obviously resetting the OS is a pain in the arse. Any clue why or what I can do to prevent the problem from reoccurring? Thanks.
  2. Are these the same service/add-on? I have been paying $19.99 for the past several months and yesterday realized there is another 10Gbit add on for $7.99. What is the difference? Also when you log in on the website and look under MY SERVICES, the add-ons are not listed. It makes it a little bit confusing. I recently had submitted a payment for the $19.99 add on (beginning of the month). I realized there was a $7.99 add-on, with the same name, and ended up paying the lower fee thinking the first payment did not go through. It did go through as I checked my transactions online. So I ended up paying $19.99 PLUS $7.99 for what seems to be the same add on. It would be a good idea to list add-ons under MY SERVICES. Just a thought.
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