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Showing results for tags 'support'.
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Hi there. I suddenly got a WAIT status when trying to connect to US servers from Australia. I contacted TG and they said for an extra $4, I could get a dedicated IP. I did that and I still get the wait status. They suggested that I try different combos of protocol and cypher, which I did, with no success. My TG virtual adapter v9 enables if I connect to Canada for example, but not for my dedicated ip. I'm at a loss. Can anyone help me. I'm getting sick of tickets and waiting for responses. Cheers.
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New Computer want to get correct software for my account
JRGies posted a question in VPN Questions and General Support
I recently replaced my harddrive. I have a TorGuard account and want to get my VPN set up on the new Drive. How do I find the appropriate download and then connect? Thanks