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Found 4 results

  1. I am running Linux Mint 20.2 Cinnamon with one ADMIN user and two STANDARD users. When signed into the ADMIN account, I installed, launched and signed into the TorGuard (Ubuntu) app and it works fine. However, when I sign into one of the STANDARD accounts the TorGuard app will not launch even when using the ADMIN login and password. Why is this?
  2. Hey all, I recently installed Linux Mint (19.2 Tina) on two laptops. After downloading the TorGuard client onto each, I discovered that the client will open on one of the machines (a Lenovo Thinkpad) while the other (a Toshiba Satellite) won't run the client. On the Toshiba, the system will ask for my authentication to run the client (as it normally does) but the client doesn't run. I've attempted purging/reinstalling/updating/upgrading the client (from the software app, the terminal, as well as downloading the .deb package) on the Toshiba to no avail. I've tried running from the taskbar as well as the terminal. I worked through the commands found here [https://torguard.net/knowledgebase.php?action=displayarticle&id=32] with no change. I'm at a loss. Any help would be much appreciated!
  3. Ok, so, I've re-installed Linux Mint 18 about 6 times, and I've finally figured out at what step my connectivity get's completely killed: After installing TorGuard, and then after disabling it after having had it enabled. Expected Behavior (Linux Mint 17.3 did this): After using TorGuard, click disconnect on the TorGuard client. Normal network connectivity is restored. Current Behavior (Linux Mint 18 does this): After using TorGuard, click disconnect on the TorGuard client. Normal network connectivity is not restored. Websites cannot be browsed. Teamviewer has no connection. Checking for updates yields in a "red X" icon indicating no internet. I will note that I can still VNC into port 5900 while on my local network when this is down and not working, but my description above for what is not working is still accurate, even when VNC'd in. My network connection is "manual", and I have a static IP, Netmask, Gateway, and Google DNS. This works just fine until I install TorGuard and then disconnect after a happily VPN'd session on the machine. Here's a thread I found (it's recent and relavant) on the LinuxMint forums in regards to this exact issue. Just thought I'd make devs aware on the Torguard end, since it might be something we can change on this end to help ensure reliability.
  4. So, I just got Mint Rosa 17.3 xfce x64 installed. I also installed your version of ubuntu V0.3.46 client. It shows up and it seems the install was correct. I am a paid customer. However, when I try to log in, FIRST, it never asks me my username or email credentials. All it does is ask me a password. I know my password to TG. It's NOT wrong. It works just fine in Windows on my Windows TG client. So, how come the Ubuntu client even ask me my password when it doesn't even know my 'username' and never even asked what my username is? That's why the pw does not work. That's not a question, it's rhetorical. When I try to get on TG it only asks me my password and it's wrong - even though it's right. Somebody, anybody?
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