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My streaming IP was working fine till today. It completely cuts out my connection to the internet when I connect to it now. All other IP addresses on the service work fine including my Dedicated IP address. I have tried it in my iPad, iPhone and laptop computer (all the same). I have requested a new Streaming IP since I have paid for this service and it has stopped working. TorGuard support has been unable to help me, and has been ignoring my request. I have done all the steps they asked me to do and still the same. I will also contact my credit card company to request a refund for unmet services. If anybody else has similar issues with TorGuard, please let me know the outcome.

I have experienced what seems to be a bug in TorGuard on iOS devices: If I enter a wrong password or user name, TorGuard will keep retrying to connect and will refuse to disconnect, effectively hijacking the device's entire network connection. You will need to kill VPN entirely on the device to regain control of your network. I have had it happen on both an iPhone and an iPad. Has anyone else seen this?