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Found 2 results

  1. pixlart

    Can’t Log in to iOS app.

    I have 2 iOS devices (iPhone/iPad). Beginning this week I could not connect on my iPhone. I attempted to change the server location an when I attempt to log in, I get a User Authentication Failed message. After several attempts, I deleted the app and re-uploaded it. No change. Then I checked my iPad, which was logged in, so I quit and relaunched. When I tried to log back in...User Authentication Failed. This same issue came up before the WireGuard upgrade to the point that I didn’t even use TorGuard on my iOS devices. Now I’m in the same state. Is this possibly related to the changes going on in anticipation of the upcoming version? Please note that everything is fine on my MacOS machine. I can quit, login, and get immediately connected without...User Authentication Failed. What is going on with the iOS app? Update: After posting this, I tried connecting to different servers (both US and elsewhere). Now I’m getting ERROR • Server is not reachable.
  2. pixlart

    iOS version is not working!

    I am very happy with my TorGuard VPN for Mac...works flawlessly. Unfortunately, the iOS app is virtually unusable. It worked fine when I first installed it, but it now continuously flashes "User Authentication Failed" or "Can't Connect". There has been discussion of an updated iOS app since last year. When will we ever see it? I really want to like TorGuard, but not being able to utilize it for my iPhone dramatically reduces its usefulness. Please provide some information on the "new version" and provide useful information describing how to get around this iOS issue. Thanks
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