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About jrt3a

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  1. jrt3a

    Torguard client unreliable

    I'm trying to send you a PM with my log but keep getting this message. I've tried while connected to torguard and with no vpn. http://imgur.com/LO26qfR
  2. jrt3a

    Torguard client unreliable

    My solution was to just tolerate it happening maybe once a month, which it's still doing. Pretty much the exact same thing as you describe, though I think most of the time the internet actually stops working entirely until I restart Torguard. So I guess at least my traffic isn't exposed?
  3. jrt3a

    Torguard client unreliable

    Thanks, I've uninstalled Malwarebytes entirely. Torguard crashed again today anyway, with nothing in the event log. It seemed to coincide with a loss of internet connection, though I can't be sure. Perhaps it crashed while attempting to reconnect?
  4. jrt3a

    Torguard client unreliable

    Thanks, and sorry for the slow reply. Here's the output of that command (sorry, again, formatting not great): DisplayName DisplayVersion Publisher ----------- -------------- --------- NetLogo 5.2.1 5.2.1 Adobe Flash Player 23 NPAPI Adobe Systems Inco... Amazon Kindle Amazon Avidemux 2.6 - 64bits Foxit Advanced PDF Editor 3 Foxit Corporation CDisplay 1.8 dvd8n Cheat Engine 6.4 Cheat Engine Cobian Backup 11 Gravity CouchPotato 3 Your Mom Dropbox 13.4.21 Dropbox, Inc. DVD Shrink 3.2 DVD Shrink File Renamer - Basic 6.3 Sherrod Computers Free Lyrics Finder 1.1 MediaProLab.com Google Chrome 54.0.2840.87 Google Inc. HandBrake 0.10.5 0.10.5 HFSExplorer 0.23 0.23 Catacombae Software ASUS GPU Tweak ASUSTek COMPUTER INC. AO Help ASUS K-Lite Codec Pack 12.4.2 Standard 12.4.2 KLCP Malwarebytes Anti-Malware version Malwarebytes Corpo... MediaMonkey 4.1 4.1 Ventis Media Inc. MiPony 2.5.0 2.5.0 MKVToolNix 9.0.1 (64bit) 9.0.1 Moritz Bunkus Mozilla Firefox 45.0.1 (x86 en-US) 45.0.1 Mozilla Mozilla Maintenance Service Mozilla Mp3tag v2.69 v2.69 Florian Heidenreich MusicBrainz Picard 1.3.2 MusicBrainz Notepad++ (32-bit x86) 7.1 Notepad++ Team NVIDIA Stereoscopic 3D Driver NVIDIA Corporation OpenAL Origin Electronic Arts, Inc. qBittorrent 3.3.7 3.3.7 The qBittorrent pr... Razer Chroma SDK Core Components 1.10.6 Razer Inc. ResearchSoft Direct Export Helper Thomson Reuters SoulseekQt Speccy Startup Delayer v3.0 (build 366) 3.0 (build 366) r2 Studios Terraria Re-Logic Bastion Supergiant Games Monaco Pocketwatch Games Wolfenstein: The New Order Machine Games Dishonored 1.0 Bethesda Softworks Apotheon Alientrap Mark of the Ninja Klei Entertainment Thomas Was Alone Mike Bithell FEZ Polytron Corporation Knights of Pen and Paper +1 Behold Studios Hammerwatch Crackshell Styx: Master of Shadows Cyanide Studio The Legend of Heroes: Trails in the Sky Nihon Falcom Valiant Hearts: The Great Warâ„¢ / Soldats Inconnus : Mémoires de la Grande Guerreâ„¢ Ubisoft Montpellier Quest for Infamy Infamous Quests Heroes of a Broken Land Winged Pixel Inc. Grim Fandango Remastered Double Fine Produc... Life Is Strangeâ„¢ DONTNOD Entertainment Out of the Park Baseball 16 Out of the Park De... Oceanhorn: Monster of Uncharted Seas Cornfox & Bros. Batman: Arkham Asylum GOTY Edition Rocksteady Studios The Silent Age House On Fire Trine Frozenbyte Trine 2 Frozenbyte Psychonauts Double Fine Produc... The Vanishing of Ethan Carter Redux The Astronauts TreeSize Free V3.4.5 3.4.5 JAM Software Unchecky v1.0.1 1.0.1 RaMMicHaeL VLC media player 2.2.4 VideoLAN VPNetwork LLC - TorGuard - Online Privacy Protection Services "0.3.55" "VPNetwork LLC" Microsoft Expression Web 4 4.0.1460.0 Microsoft Corporation WinSCP 5.7.4 5.7.4 Martin Prikryl Zotero Standalone (x86 en-US) Zotero Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 12.0.30501.0 Microsoft Corporation LWS Pictures And Video 13.51.815.0 Logitech Dropbox Update Helper Dropbox, Inc. Razer Synapse Razer Inc. Foxit PhantomPDF Business Foxit Software Inc. Windows Installer Clean Up Microsoft Corporation Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005 12.0.21005 Microsoft Corporation CameraHelperMsi 13.51.815.0 Logitech LWS Help_main 13.51.828.0 Logitech LWS Twitter 13.30.1346.0 Logitech Microsoft XNA Framework Redistributable 3.1 3.1.10527.0 Microsoft Corporation InputMapper DSDCS LWS YouTube Plugin 13.31.1038.0 Logitech Intel® USB 3.0 eXtensible Host Controller Driver Intel Corporation Boilsoft Video Splitter 6.34 Boilsoft, Inc. Java 8 Update 31 8.0.310 Oracle Corporation Java 8 Update 40 8.0.400 Oracle Corporation Samsung Magician 4.5.1 Samsung Electronics Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 11.0.61030.0 Microsoft Corporation Plex Media Player 1.0.6 Plex Google Drive 1.32.3592.6117 Google, Inc. erLT Logitech, Inc. Microsoft ASP.NET MVC 4 Runtime 4.0.40804.0 Microsoft Corporation Java Auto Updater Oracle Corporation Epic Games Launcher Epic Games, Inc. Cisco LEAP Module 1.0.19 Cisco Systems, Inc. ASUS GPU Tweak ASUSTek COMPUTER INC. Wondershare Helper Compact 2.5.0 2.5.0 Wondershare Apple Software Update Apple Inc. Intel® Driver Update Utility 2.0 Intel Microsoft Expression Web 4 4.0.1460.0 Microsoft Corporation Google Update Helper Google Inc. Asmedia ASM106x SATA Host Controller Driver Asmedia Technology Cisco EAP-FAST Module 2.2.14 Cisco Systems, Inc. Plex Media Server Plex, Inc. Microsoft Visual C++ Compiler Package for Python 2.7 Microsoft Corporation Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215 14.0.24215 Microsoft Corporation LWS Gallery 13.51.827.0 Logitech Microsoft Visual C++ 2005 Redistributable 8.0.61001 Microsoft Corporation LWS Motion Detection 13.51.815.0 Logitech Microsoft Visual C++ 2005 Redistributable 8.0.56336 Microsoft Corporation ASUS Boot Setting 1.00.18 ASUSTeK Computer Inc. TurboTax 2014 waziper 014.000.1279 Intuit Inc. SlimDX Runtime .NET 4.0 x86 (January 2012) SlimDX Group LWS Launcher 13.51.828.0 Logitech Intel® Driver Update Utility Intel EndNote X7 Thomson Reuters LWS Webcam Software 13.51.815.0 Logitech Movie Collector Collectorz.com Microsoft Application Error Reporting 12.0.6012.5000 Microsoft Corporation Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 9.0.30729 Microsoft Corporation Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 9.0.30729.6161 Microsoft Corporation Python 2.7.12 2.7.12150 Python Software Fo... LWS WLM Plugin 1.30.1201.0 Logitech erLT 1.20.0137 Logitech, Inc. Google Update Helper Google Inc. Stopping Plex 1.2.2987 Plex, Inc. Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 11.0.61030 Microsoft Corporation SteamTool 1.1 1.1 Stefan Jones Microsoft Reader Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215 14.0.24215 Microsoft Corporation Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 11.0.61030 Microsoft Corporation Launcher Prerequisites (x64) Epic Games, Inc. Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 11.0.61030.0 Microsoft Corporation AO Help ASUS Plex Media Server 1.2.2987 Plex, Inc. Logitech Webcam Software 2.51 Logitech Inc. AI Suite 3 ASUSTeK Computer Inc. Windows 10 Upgrade Assistant 1.4.9200.17350 Microsoft Corporation Microsoft XNA Framework Redistributable 4.0 Refresh 4.0.30901.0 Microsoft Corporation ASUS PC Diagnostics 1.3.8 ASUSTeK Computer Inc. Auslogics Disk Defrag Auslogics Labs Pty... Futuremark SystemInfo 4.30.472.0 Futuremark Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 14.0.24215.1 Microsoft Corporation Asmedia USB Host Controller Driver Asmedia Technology Light Image Resizer ObviousIdea Cisco PEAP Module 1.1.6 Cisco Systems, Inc. Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 10.0.40219 Microsoft Corporation Intel® Processor Graphics Intel Corporation Realtek High Definition Audio Driver Realtek Semiconduc... Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24210 14.0.24210.0 Microsoft Corporation Apple Application Support (32-bit) 5.1 Apple Inc. Logitech SetPoint 4.80 Logitech Intel® Chipset Device Software 10.0.14 Intel® Corporation Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 12.0.30501.0 Microsoft Corporation Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005 12.0.21005 Microsoft Corporation Brother MFL-Pro Suite DCP-L2540DW series HL-L2380DW series Brother Industries... Google Talk Plugin Google NVIDIA PhysX (Legacy) 9.13.0604 NVIDIA Corporation Skypeâ„¢ 7.28 7.28.101 Skype Technologies... Boilsoft Video Joiner 6.57 Boilsoft, Inc. LWS Facebook 13.50.854.0 Logitech
  5. jrt3a

    Torguard client unreliable

    I would really rather not do remote assistance. Do you have any suggestions, or is there any further information that would be useful?
  6. jrt3a

    Torguard client unreliable

    Thanks for the reply. I'm using Torguard v0.3.55, but this problem has been occurring since the change in UI look. By crashes I mean the app closes completely. Here's an event from the windows event log that seems to be associated with a crash (sorry, the formatting is all screwed up): EventType=AppHangB1 EventTime=131215524965557275 ReportType=1 Consent=1 UploadTime=131215524968204818 ReportIdentifier=60095c4b-97c6-11e6-a9fc-54271ef3ca06 IntegratorReportIdentifier=60095c4c-97c6-11e6-a9fc-54271ef3ca06 WOW64=1 NsAppName=TorGuardDesktopQt.exe AppSessionGuid=00003e3c-0001-000e-cf24-b50eb228d201 TargetAppId=W:0000da39a3ee5e6b4b0d3255bfef95601890afd80709!0000da39a3ee5e6b4b0d3255bfef95601890afd80709!TorGuardDesktopQt.exe TargetAppVer=2016//10//04:16:20:44!1c5e4b!TorGuardDesktopQt.exe BootId=4294967295 Response.BucketId=3aaa23dd759420a9e2581258afc1db20 Response.BucketTable=5 Response.LegacyBucketId=129234875119 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=TorGuardDesktopQt.exe Sig[1].Name=Application Version Sig[1].Value= Sig[2].Name=Application Timestamp Sig[2].Value=57f3d6dc Sig[3].Name=Hang Signature Sig[3].Value=da60 Sig[4].Name=Hang Type Sig[4].Value=67246080 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.14393. DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Hang Signature 1 DynamicSig[22].Value=da601a3a3a4e65d6a9a05e4357643b12 DynamicSig[23].Name=Additional Hang Signature 2 DynamicSig[23].Value=bae5 DynamicSig[24].Name=Additional Hang Signature 3 DynamicSig[24].Value=bae55669a467d3cc8b1383a823441f69 DynamicSig[25].Name=Additional Hang Signature 4 DynamicSig[25].Value=da60 DynamicSig[26].Name=Additional Hang Signature 5 DynamicSig[26].Value=da601a3a3a4e65d6a9a05e4357643b12 DynamicSig[27].Name=Additional Hang Signature 6 DynamicSig[27].Value=bae5 DynamicSig[28].Name=Additional Hang Signature 7 DynamicSig[28].Value=bae55669a467d3cc8b1383a823441f69 UI[3]=TorGuardDesktopQt.exe is not responding UI[4]=If you close the program, you might lose information. UI[5]=Close the program UI[6]=Close the program State[0].Key=Transport.DoneStage1 State[0].Value=1 FriendlyEventName=Stopped responding and was closed ConsentKey=AppHangXProcB1 AppName=TorGuardDesktopQt.exe AppPath=C:\Program Files (x86)\VPNetwork LLC\TorGuard\TorGuardDesktopQt.exe ReportDescription=A problem caused this program to stop interacting with Windows. NsPartner=windows NsGroup=windows8 ApplicationIdentity=C680ACBC62F723BD876148C596C1F544 MetadataHash=247006033
  7. Hi, For the past month or so the torguard client has been shutting down without notice. I'm running windows 10. Nothing significant has changed in my system configuration that would have triggered this problem, as far as I know. Perhaps unrelated: growing tired of this problem, I tried to use the OpenVPN client instead. But at some point, without disconnection, it starts leaking my IP through webRTC according to ipleak.net, though I have the chrome extension webRTC network limiter installed. Can you please help me address one or both of these problems?
  8. jrt3a

    Fatal Error - Blocking DNS Failed

    Here's the reply I got from support: In my case, I had set up a way of circumventing the UAC notice that apparently wasn't entirely working. The problem was solved after removing that workaround. Good luck.
  9. jrt3a

    Fatal Error - Blocking DNS Failed

    I spoke too soon. The error is back.
  10. On one of my devices I've been getting the following error all day long when I connect to torguard: "Blocking DNS Failed!" The connection is then dropped. This device has connected without issue in the past, and other devices are connecting as normal on the same network. I didn't change anything in the settings. Any suggestions? Edit: This problem seems to have been fixed by updating torguard. The auto-updater didn't show a new version until today.