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Popular Content

Showing content with the highest reputation since 02/19/2019 in Posts

  1. 3 points
    I have successfully used wireguard to connect to the "wireguard" servers listed in the support page; however, I am looking to connect via wireguard to one of the dedicated IP servers I have on my account. Is anyone aware if this is available now and, if so, how to set it up, or if there is any timeline on when it will be available?
  2. 2 points
    Interim further testing indicates you need to connect to your chosen VPN server on port 1912 for port forwarding to work - despite being able to choose from all connecting ports (1194, 1195 etc) for establishing your VPN on the port forwarding setup form. Obviously you can choose any unused port to forward. Don't forget you'll likely need to forward the same port as both TCP and UDP for torrenting.
  3. 1 point
    Was looking to find the best balanced settings for Torguard providing the most security with only a reasonable hit to throughput but could not find much details online. I decided to run some throughput tests on a few combinations of settings to determine the best option. The tests were done using speedtest.net using the same fixed remote server for all tests. In Torguard using the pin feature, I also fixed the VPN server IP for all tests. Throughput obviously varied based on server/ISP load but not by much. Also any test combinations where the numbers seemed to not make sense, I verified by doing the test again. Fixed Variables - Software Version - v3.90.0 - Used OpenVPN. I did test with OpenConnect with not much difference in speed and from the research so far OpenVPN is a more secure reliable option as of now. - Used UDP. TCP was about 40% slower than UDP and for general PC use losing a few packets has almost no noticeable effect. - Port - 1195 (SHA 256) - All other settings excluding the configuration changes listed below in the test were at default values. - Tests were done in order of security level (low to high) starting with Torguard completely disabled. Test Results Encryption Network Settings DL (Mbps) Loss Torguard Disabled Torguard Disabled 193 0% AES-128-CBC Default 164 15% AES-128-GCM Default 166 16% AES-256-CBC Default 160 20% AES-256-GCM Default 155 24% AES-256-CBC Block Outside DNS = On Name Server = None 163 19% AES-256-GCM Block Outside DNS = On Name Server = None 176 10% AES-256-CBC Block Outside DNS = On Name Server = VPN DNS 161 18% AES-256-GCM Block Outside DNS = On Name Server = VPN DNS 175 11% AES-256-CBC Block Outside DNS = On Name Server = Google 163 17% AES-256-GCM Block Outside DNS = On Name Server = Google 163 18% AES-256-CBC Block Outside DNS = Off Name Server = VPN DNS 164 18% AES-256-GCM Block Outside DNS = Off Name Server = VPN DNS 164 18% Summary -Using AES-256 vs AES-128 showed minor drop in throughput. -Adding the extra layers of security under DNS to prevent DNS resolve leaks had no negative impact on throughput. -Surprisingly after multiple repeat tests AES GCM (more secure) seems to provide better results using some of the DNS settings. Again there are obviously alot of other variables that would have impacted some of the results so they cannot be 100% accurate. It is also a limited test only taking 2 servers in to account but it does give a decent general idea as to what the best balanced options would be. Based on this test, the last configuration (in green) is the most secure option with a low amount of loss in throughput. Hope this helps any questions or corrections let me know.
  4. 1 point
    Hi, isn't it good idea to have Server status page like Windscirbe has on https://windscribe.com/status I thought maybe it might be good idea to have that for the users whom might like to look at such info. Thanks.
  5. 1 point
    so apart from the rare disconnect, ive never had a problem with torguard. I connect via a custom config through chicago and all was business as usual. I went afk to watch some netflix and after a bit i decided to stream some games (from the pc running the vpn) and the client on my tv told me i was offline. thought it was odd so came to look at my PC, and the vpn says WAIT. I disconnected and tried to reconnect. WAIT. I tried to dump the custom config and just connect to cookie cutter chicago - WAIT. I tried a different route (in this case New York) and all was fine. Can only surmise chicago is down/having problems atm?
  6. 1 point
    This is in next version
  7. 1 point
    No. It also crashed. As per Amir experience, I will try switching to TCP from UDP with OpenVPN
  8. 1 point
    Its in the works - there might be another 2 minor pushes until the UI comes along it might come sooner who knows but the devs are saying its around 50 % done or there about. Regards
  9. 1 point
  10. 1 point
    I've used the ticket system through the client area many times, they're usually pretty responsive even on weekends. I've used OpenVPN UDP and TCP TorGuard for a year with no problems on my Win 10 PC. Lenovo machines are renowned for shipping with bloatware, and your issue doesn't sound like a TG problem, it sounds like either a TUN adapter conflict or issue, or possibly a firewall/AV issue. What antivirus/security software are you using? What other troubleshooting have you done on your side? Ran pings or done traceroutes when you lose connectivity to see if the traffic is stopping anywhere in particular? Checked for conflicting software? Tried TCP instead of UDP? (TCP does some TCP-in-TCP 'magic' to avoid issues like packet fragmentation, despite it being less efficient on a totally optimised connection). The VPN connection grinding slowly to a halt is indicative of a problem with your PC (software or drivers) or your connection, not necessarily the TG server. I use various TG servers in the UK and US, all of which perform reliably. Slightly slower at peak time if you're hammering a download or upload, but still plenty fast (always over 100 mbit/sec). How does it perform if you run over a wired link? If fine, that points to wifi chipset or driver problems. Have you booted the machine from a Linux live USB or live CD and set up a VPN connection in Linux to test? That's a harmless way of doing a useful comparison on the same hardware without having to set up dualboot. Also, have you tried other VPN providers? They all use the same underlying approach (build aspects of the OpenVPN client into their own apps and wrap that with their own interface) and so they almost all use the same kind of TUN adapters controlled in the same way. If you're having problems with one provider, you'll quite possibly have problems with all of them. Have you done a clean uninstall of the TorGuard app and then reinstalled the latest version? Have you tried installing with the older version of the TUN adapter? I'd also try OpenConnect and/or Wireguard, both of which are available to you either through the TG client app or by installing a WireGuard client on your PC and following some instructions online (not too tough, and the TG site gives you the crypto details you need to put in on your client).
  11. 1 point
    With the Torguard app, when you to tell it to connect it creates an IKEv2 VPN with 'connect on demand' enabled. So whenever the iPhone needs a network connection, iOS will check if the VPN is connected and, if not, will make it connect. My understanding is that this applies whether the iPhone is sleeping or not - I don't know how to prove this from direct experience. Certainly when I wake the iPhone, the VPN is either connected or quickly connects. Unless you need to stop the VPN (using the Torguard app) there is no need to touch the VPN through all sleeps, wakes and changes of network (e.g. wifi to mobile/cell) for weeks on end. There are two things going on: 'Connect on demand' which does what it says whenever a process wants a network connection. This has always been available on iOS in the IPSec family and, with earlier implementations of iOS, required certificates to be separately installed as a profile on the iPhone. Now with IKEv2 apps such as the Torguard one can do it without any messing about. Roaming: IKEv2 has strong roaming capabilities, such that it can maintain the same VPN connection (i.e. it doesn't need to make a new connection) when you change physical networks. Unless there are strong reasons to use OpenVPN, the general advice for mobile devices was to use IPsec with connect on demand, but now to use IKEv2 with connect on demand.
  12. 1 point
    Its scheduled to go into one of the next 2 releases
  13. 1 point
  14. 1 point
    TorGuard Overlords, With the allowance of 5 simultaneous logins per account, is there any scope to create a unique username/password for these logins? Having the ability to add sub-logins would allow family members/etc to be given VPN access which can easily be revoked at a later date should the need arise. Currently, requiring the primary account holder to do a password reset to achieve the same outcome is a nuisance and requires additional overhead that could be removed with this new feature. For your consideration eikcam
  15. 1 point
    Any updates to this issue? I find this very interesting, instead of having to share master credentials.
  16. 1 point
    Try https://updates.torguard.biz/Software/Linux/torguard-v3.96.1-amd64.deb
  17. 1 point
    Release torguard-v3.97.0, 2019-12-13 ==================================== * All platforms: Use internal DNS resolver for server name lookups TorGuard now uses a full DNS resolver for looking up host names. When connected to the VPN TorGuard does not need to query a forwarding DNS server. During the initial connect and reconnects when internet connection is restricted and firewall rules block DNS TorGuard will query the DNS server configured by the system. * Windows: Fix a crash caused by 'Block Outside DNS' * MacOS: Notarize the app through Apple, so it can pass Apples GatekeeperInternal changes: ---------------- * Support secureconnect.me domains* Upgraded MacOS build chain. A complete update of the build chain (MacOS Mojave, XCode) was required due to the new notarization policy enforced by Apple. Downloads
  18. 1 point
    It is not our decision - when Paypal makes decisions, there is no appeal against it - also please bear in mind we do not store your card, we only store a token of created with your card, no one can steal your card details, you can be sure about that. As above, adding your card is completely safe - we understand the concerns but please do understand that you are not obligated to store your card you can make one off payments without keeping the card on file, we also offer Amazon Payments as an alternative. Regards
  19. 1 point
    Hello, We are not dropping Paypal, Paypal are dropping us, there is nothing you have to do over Paypal, no ones account will end, you just pay over a different payment method. Regards
  20. 1 point
    We are working on it Amir - this won't be a whole complete design change, it will be be a more modern and smoother look though, a bit like our new Android UI. Regards
  21. 1 point
    Hello everyone We hadn't seen this thread, we do not believe in a warrant canary here at TG - there are no logs on any TG servers, we have started migrating to volatile RAM-based servers but in any case your data does not hit our HD's in the first place, this migration, of course, will take some time but we have started the process - there is no identifying info that can be collected, regardless of the amount of force applied with TG. Regards
  22. 1 point
    Check out this TG openVPN install guide on an Asus with Merlin: https://x3mtek.com/torguard-openvpn-2-4-client-setup-for-asuswrt-merlin-firmware/
  23. 1 point
    There is no eta at the minute but i can assure you they are working on it. Regards
  24. 1 point
    My Guess is Atlanta is a Cogent Service, I once Streamed IPTV from a Seller that used Cogent Network because they are cheap but it wasn't very reliable.
  25. 1 point
    Try a different server perhaps or use the client and see if theres any differences. The client uses openvpn too. Ive found some servers are bad for me, see your latency of 200ms? ALSO TRY TCP...
  26. 1 point
    I just need the Tap Version not the installer, I use Open VPN. I'll google it.
  27. 1 point
    You need to re run the installer, choose reinstall TAP adapter, choose 9.9. I'm not sure what versions are offered now, but yeah, choose the older one. TORGUARD PLEASE PUT A NOTE IN YOUR PROGRAM TO TRY 9.9 etc IF THERE ARE ISSUES.
  28. 1 point
    Pretty much the same thing here. Some servers just plain refuse to connect period. Others you have to hammer many times to get a connection. Forget the ticket, it's a system wide problem as evidenced by multiple reports here. I have the same problem from from multiple sites, different computers, different carriers. I don't understand. What happened and why is taking so long to fix it?
  29. 1 point
  30. 1 point
    Well that worked! o.0 Been using this vpn for months and I have been using email and and a password that was given to me! so wierd I must be going crazy!
  31. 1 point
    The username and password used to login to the website and the VPN are different. Please try going to > https://torguard.net/managecredentials.php That link should lead you to the page where you can set it up.
  32. 1 point
    I had similar issues and it was related to using "proxy.torguard.org" because using that uses a POOL of random ip's and after awhile if your torrents become inactive or for whatever reason the proxy ip changes... it causes the connection to "time out" because the tracker is expecting a connection from the initial IP but the proxy ip has changed which causes connectivity issues as the tracker is expecting a connection from the first ip you had but your ip has changed timing out the connection. Rebooting utorrent is a fix but only temporary until the timeout happens again changing the proxy ip causing a disconnection/timeout. The fix for this was to instead use a "specific" proxy IP address xxx.xxx.xxx.xxx instead of proxy.torguard.org which fixes the timeout issue and utorrent stays connected, using a specific ip address makes the connection much more stable!.
  33. 1 point
    When are you going to add command-line options, such as "--disconnect," for Windows and others?
  34. 1 point
    I have been using Torguard now for 2-3 years and it has been working Flawlessly. I use it every single day and I i NEVER experience any significant problems. You are likely Configuring something wrong, if it is not working then you have configured it wrong, i say that because i use socks5 proxy and VPN everyday flawlessly without any problems for years. The forums is not the fastest way to ask for help, if you need support or help configuring something i would suggest going through the proper channels of opening a support ticket or talking to live chat and i am sure they will assist you ASAP! I have gone into live chat a few times over the years for general questions and they always reply to me Very quickly and Professionally. Torguard is a very Professionally run VPN service with good stability/security and the support has always been top notch in my opinion. I have tested other vpn services and Torguard surely rates at the Top. It is a No logs VPN service so 5 eyes? Nothing is logged so no information can be given if asked therefore 5 eyes is of no real concern. 5 eyes can ask for something yes but with No logs they will receive no info so there is no concern. I would suggest asking your question By opening a support ticket or going through live chat.
  35. 1 point
    Hi Mike I would highly suggest you contact our support desk https://torguard.net/submitticket.php Maybe we can log in and have a look at what's going on. Regards
  36. 1 point
    Hi, did you upgrade from a much older build by chance? Can I ask that you do the following so we can make sure you start fresh? 1) Go to more settings --> general tab --> click "restore defaults" and then hit save (if you can't do this move to the next step) 2) Delete the Torguard app from the applications folder and empty your trash 3) Remove this folder: /users/user/Library/Application Support/VPNetworkLLC/TorGuard 4) Flush DNS >> https://torguard.net/knowledgebase.php?action=displayarticle&catid=71&id=227 5) Reboot 6) Reinstall TG Client latest version here https://torguard.net/downloads.php Let me know how you go.
  37. 1 point
    Stupid captcha when logging in to your account it almost never works, I'm leaving Torguard
  38. 1 point
    Hello, It would be very helpful to give the option to make a quick test to determine which server is the fastest according to your location and the latency to the server. Usually i ping the server , or connect and do a speedtest , but a feature like this would be very helpul Thanks
  39. 1 point
    UPDATE!!! It's the TAP adapter. By default client installs 9.21 tap adapter. I tried the 9.9 version offered in setup and no issues. I don't know why 9.21 is default on Win 7 x64, but it really introduces bad latency when having multiple streams.
  40. 1 point
    Archive.is not loading is due to the site administrator's hardline policy on how some DNS servers work (or do not, according to him). CloudFlare appears to be the default choice for TG VPN users, and it is incompatible with how archive.today (aka archive.li/archive.is etc) operates their DNS. From the admin: "unlike other public DNS services, 1.1.1.1 does not support EDNS Client Subnet." The site will simply fail to load for any CloudFlare DNS users. CloudFlare support thread about this problem: https://community.cloudflare.com/t/archive-is-error-1001/18227/12 I would try setting your DNS to Google DNS. Also FWIW, archive.is admin is also recommending to stop using archive.is and use archive.today or one of his other domains instead.
  41. 1 point
    I had some issues earlier but support live chat helped me out. The app installed with some default settings which may not be optimal for port forwarding, not sure. Support recommended these changes: I was already connecting with OpenVPN over UDP but with a stronger cipher and a different port. I didn't modify my TorGuard DNS settings (just using DHCP and VPN-pushed once connected, instead of Google for everything). I did however uncheck 'Seamless Reconnect' (what does that do?) and I also checked WebRTC Leak Prevent. IPv6 Leak Prevent was already checked. I'd already added my desired VPN IP as a custom server in the TG app preferences, be sure to do that. If you want to test, you can connect to a country server and 'pin' its IP (click the pushpin next to the public IP once connected, then use that for your port forward request - set up a custom server if all works after a reconnect.) I also deleted and remade my port forward request in the control panel. Mine was a combined TCP and UDP one, I remade it for port 1912 on my chosen VPN IP. I'd already tried port 1194 and 1195 without success. Not entirely sure what made it work in the end - I should do more testing in future to figure it out. I guess support recommend I use a simpler cipher to avoid any session setup problems, I wouldn't have thought that would make a difference. I would be interested to see if port forwards only work if they are requested, and you connect, via port 1912.
  42. 1 point
    Hello, OpenDNS does keep logs of the sites you visit, we don't so i would recommend you use TG public DNS or endpoint DNS if you can. In regards to captcha's on our own IP's, we can't exactly whitelist any Vpn IP's of which thousands of users will be using, if we whitelist them then we effectively let potential hackers do as they please on the site, brute force, dos etc unchecked. We also have to protect ourselves... Regards
  43. 1 point
    Customer support is really good at fixing speed issues. They usually suggest doing the following when using the TORguard app Please click more Settings-> Network on the VPN app Uncheck the block outside DNS boxLocate three drop downs under the " use these nameservers" section Choose Google under all three of them on by oneClick Save and restart App firstTry to ConnectPlease connect with tunnel type as Open Connect and Protocol as UDP this time. I recently changed ISP providers to also get 100/10 service and the same setting above were not working for me. I kept google as the name servers and went back to tunneltype = OPENVPN, protocol UDP, port 1195(SHA 256) Ciper AES-256-CBC The servers closest to me I was getting about 60-70 Mbps, if you in USA, the Chicago server seems to connect fastest for me I now get 108/11 when connected to torguard. Before I made changes my downloads would not get pass 20. Try the first suggestion as this is what Torguard support usually recommends.
  44. 1 point
    Hi Simon Is this the latest Tg Android app your running ? right now it will auto connect on boot or connect but not on application start - we do plan on adding this, i will try get it pushed in the next release. Regards
  45. 0 points
    When I was looking at the configs I saw that a lot of their config files say NO-TORRENTS in the string... ugh... now I have to use a dialup in Canada??? WTH Seems like it doesnt matter according to this thread. I saw no speed issues but I'll see how toronto works for me.
  46. 0 points
    I have some time to Play with it...Thanks. But it's my Houses only TV Service so I can't have those Download Speeds.
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