1 pointWell that worked! o.0 Been using this vpn for months and I have been using email and and a password that was given to me! so wierd I must be going crazy!
1 pointThe username and password used to login to the website and the VPN are different. Please try going to > https://torguard.net/managecredentials.php That link should lead you to the page where you can set it up.