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  1. Yesterday
  2. For months, I have been having major issues with TorGuard VPN on my Samsung Galaxy Note 8. The issues include: Most of the time, it takes multiple attempts to connect. It will get stuck in Wait, I'll cancel and retry, it will get stuck in Wait again, and so on. Sometimes I kill the TorGuard app and relaunch it. It can take 10 or more tries before it connects. It gets stuck in Wait, and in Detecting, and in another status that I don't recall. I've tried different servers (Atlanta, Dallas), ports (Auto, Stealth, 389), ciphers (AES-128-CBC, AES-256-GCM, BF-CBC), and protocols (UDP, TCP). Once it's connected, it frequently disconnects. Sometimes it's momentary and auto-reconnects, which still results in me getting booted from my remote desktop session. Other times it's a permanent disconnect and I have to manually attempt to reconnect. These problems are very disruptive, and annoying. Thus far I've tried 2 other VPN services besides TorGuard, and neither one have the capabilities that I need. TorGuard is great, but I need it to work.
  3. Last week
  4. Hello, Yesterday, I complained to support about br.torguardvpnaccess.com being down. After a couple of hours, it was restored, however with an unlikely low latency. From where I'm in Europe to anywhere in Brazil, latency is on the range of ~280ms. How is it possible having a ~110ms latency to there? WHOIS says that the IP I got resolving is from Rio de Janeiro (45.133.180.X). My guess is that this VPN server is hosted in the US somewhere in Florida or Mexico. Unless torguard discovered a faster than fiber optic path to Brazil. Some traces (first two from the Netherlands Hurricane Electric and NTT route, last from Canadá Telia): 1.|-- REDACTED 0.0% 10 0.4 0.8 0.4 2.9 0.8 2.|-- REDACTED 0.0% 10 0.3 0.3 0.2 0.8 0.2 3.|-- REDACTED 0.0% 10 0.5 0.4 0.3 0.5 0.1 4.|-- REDACTED 0.0% 10 1.2 1.9 0.9 6.3 1.6 5.|-- REDACTED 0.0% 10 1.7 1.5 1.0 3.8 0.8 6.|-- 100ge8-1.core1.man1.he.ne 0.0% 10 9.5 10.1 9.5 12.3 0.8 7.|-- 100ge8-1.core1.dub1.he.ne 0.0% 10 14.2 14.0 13.8 14.3 0.2 8.|-- 100ge5-2.core1.nyc5.he.ne 0.0% 10 73.6 74.0 73.4 76.6 1.0 9.|-- 100ge10-1.core2.ash1.he.n 0.0% 10 78.6 79.0 78.4 80.2 0.6 10.|-- 100ge1-2.core1.ash1.he.ne 0.0% 10 78.6 78.7 78.5 78.9 0.1 11.|-- 100ge8-2.core1.atl1.he.ne 0.0% 10 90.6 90.5 90.2 90.7 0.2 12.|-- 100ge11-2.core1.jax1.he.n 0.0% 10 99.9 100.3 99.8 102.8 0.9 13.|-- 100ge3-2.core1.mia1.he.ne 0.0% 10 105.5 105.8 105.4 106.5 0.4 14.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 15.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 16.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 17.|-- 45.133.180.130 10.0% 10 105.0 106.0 105.0 107.3 0.8 1.|-- REDACTED 0.0% 10 0.6 1.0 0.6 3.1 0.8 2.|-- REDACTED 0.0% 10 3.9 2.9 0.8 6.1 1.8 3.|-- REDACTED 0.0% 10 1.5 2.3 0.8 9.9 2.8 4.|-- ae-8.r25.amstnl02.nl.bb.g 0.0% 10 0.9 1.3 0.9 3.5 0.9 5.|-- ae-5.r23.asbnva02.us.bb.g 0.0% 10 79.4 80.0 78.7 82.4 1.4 6.|-- ae-1.r20.miamfl02.us.bb.g 0.0% 10 115.0 111.3 108.6 124.4 5.0 7.|-- ae-10.r04.miamfl02.us.bb. 0.0% 10 102.4 103.0 102.4 105.3 1.1 8.|-- ae-3.a01.miamfl02.us.bb.g 0.0% 10 119.0 111.1 109.0 119.0 3.3 9.|-- ae-0.m.miamfl02.us.bb.gin 0.0% 10 144.9 109.7 104.8 144.9 12.6 10.|-- 37.120.220.79 0.0% 10 118.9 126.7 115.9 175.3 17.6 11.|-- 83.97.21.239 0.0% 10 111.2 111.3 110.1 112.9 0.8 12.|-- 45.133.180.154 0.0% 10 110.9 110.6 108.4 112.0 1.2 1.|-- REDACTED 0.0% 10 0.4 0.3 0.2 0.5 0.1 2.|-- REDACTED 0.0% 10 0.6 0.7 0.5 0.9 0.1 3.|-- REDACTED 0.0% 10 0.3 0.3 0.3 0.5 0.1 4.|-- REDACTED 0.0% 10 1.2 1.8 1.2 4.3 0.9 5.|-- be100-1324.chi-5-a9.il.us 0.0% 10 17.9 18.1 17.8 18.4 0.2 6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 7.|-- atl-b22-link.telia.net 0.0% 10 28.9 37.0 28.4 110.3 25.8 8.|-- atl-b24-link.telia.net 0.0% 10 31.3 31.3 31.1 31.6 0.2 9.|-- mai-b1-link.telia.net 0.0% 10 44.3 44.0 43.7 44.3 0.2 10.|-- m247-ic-337207-mai-b1.c.t 0.0% 10 48.6 49.2 43.4 71.8 10.3 11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0 13.|-- 45.133.180.162 0.0% 10 49.2 48.8 45.6 51.1 1.6
  5. Try clearing HSTS settings, see below: 1) Close all open tabs in Firefox. 2) Open the full History window with the keyboard shortcut Ctrl + Shift + H (Cmd + Shift + H on Mac). You must use this window or the sidebar for the below options to be available. 3) Find the site you want to delete the HSTS settings for – you can search for the site at the upper right if needed. 4) Right-click the site from the list of items and click Forget About This Site. This should clear the HSTS settings (and other cache data) for that domain. 5) Restart Firefox and visit the site. You should now be able to visit the site over HTTP/broken HTTPS.
  6. EODCrafter

    Very slow download speed

    My Guess is Atlanta is a Cogent Service, I once Streamed IPTV from a Seller that used Cogent Network because they are cheap but it wasn't very reliable.
  7. EODCrafter

    Very slow download speed

    I'm not a salesman, but if you don't have to forward Ports as with a Media Player, I would go with PIA...I hope TorGuard improves this.
  8. 117211_1511348143

    Very slow download speed

    When I was looking at the configs I saw that a lot of their config files say NO-TORRENTS in the string... ugh... now I have to use a dialup in Canada??? WTH Seems like it doesnt matter according to this thread. I saw no speed issues but I'll see how toronto works for me.
  9. EODCrafter

    Very slow download speed

    Getting Better, this is Miami, but I don't have the Port forwarded on that IP. Those Speeds (if consistent) would probably work, but it's still real bad for a VPN to lose that much.
  10. EODCrafter

    Very slow download speed

    I have some time to Play with it...Thanks. But it's my Houses only TV Service so I can't have those Download Speeds.
  11. EODCrafter

    Very slow download speed

    And once again, Here is PIA.......
  12. 117211_1511348143

    Very slow download speed

    Try a different server perhaps or use the client and see if theres any differences. The client uses openvpn too. Ive found some servers are bad for me, see your latency of 200ms? ALSO TRY TCP...
  13. EODCrafter

    Very slow download speed

    It's a little Better but not gonna cut it with Streaming IPTV....Trust me, I'm the one who is sorry...I was really hoping this would work.
  14. EODCrafter

    Very slow download speed

    😣 Any other Ideas? I'll try it with the Installer just to give the benefit of the doubt.
  15. EODCrafter

    Very slow download speed

    Here you all go....Just Uninstall old one, I'll be back to report the results. http://swupdate.openvpn.org/community/releases/tap-windows-9.9.1.exe
  16. EODCrafter

    Very slow download speed

    I just need the Tap Version not the installer, I use Open VPN. I'll google it.
  17. 117211_1511348143

    Very slow download speed

    You need to re run the installer, choose reinstall TAP adapter, choose 9.9. I'm not sure what versions are offered now, but yeah, choose the older one. TORGUARD PLEASE PUT A NOTE IN YOUR PROGRAM TO TRY 9.9 etc IF THERE ARE ISSUES.
  18. EODCrafter

    Very slow download speed

    Wheres the Link to the File?
  19. 117211_1511348143

    Very slow download speed

    DID YOU READ MY POST AND JackHarvests? YES A YEAR OLDER VERSION WORKS FINE. 9.23 and the newer versions HAVE ISSUES. Did you even read the thread? Why don't you stop being stubborn and try 9.9 like JackHarvest did. It worked for him too. Since you're too lazy or stubborn to read the post before your first one, here is JackHarvest's result:
  20. EODCrafter

    Very slow download speed

    Did you read my Post? I'm on 9.23.3 and if that doesn't work what makes you think and old version from a year ago will? Anyway, I spent a day with Customer Service Experts and they did not recommend that. They wanted my Computer Specs to blame it on even though PIA is getting 161Mbps.
  21. 117211_1511348143

    Very slow download speed

    See my post above about the tap adapter, it fixed it.
  22. I use Firefox, it was working fine for months.
  23. Support

    Could not block outside DNS-Servers

    Then I would suggest you submit a support ticket - the vast majority of users do not experience these issues, most issues are caused by third party software or security software.
  24. TheDevilBoy

    Could not block outside DNS-Servers

    That didn't help. I had to reinstall TorGuard again in order to tell you this. How do I create a support ticket?
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